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European Destination Service Manager
hace 2 semanas
About the Job
We are seeking a highly motivated and experienced travel industry professional to join our team as a Reservations Coordinator. This key role involves collaborating with internal teams and external partners to deliver exceptional customer service and drive business growth.
Key Responsibilities
- Pricing and recommending changes to reservations, including arrangements for air, hotels, sightseeing, and ground transportation.
- Processing cancellation requests and reviewing reservations to determine penalties.
- Sending written communication to travel partners outlining penalties, nonrefundable services, and next steps.
- Maintaining and developing strong knowledge of Europe Express products and services.
- Educating travel agent partners about Europe Express products and services.
