Destination Experience Coordinator

hace 3 días


Liberia, Liberia, Costa Rica Tui A tiempo completo

Company Overview:

TUI Musement is a leading Tours & Activities business that combines a scalable digital platform with local service delivery to offer excursions, activities, tickets and transfers in over 50 countries worldwide.

We have an impressive range of 'things to do' in all major holiday and city destinations, distributed through B2B partners, our websites and direct to TUI customers.

TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located globally, and is one of the major growth areas of TUI Group.

About This Role:

We are seeking an experienced Tour Guide to join our global team in Liberia & San José Costa Rica. The successful candidate will be responsible for providing engaging and relevant information to our guests during our tours.

The ideal candidate will work closely with colleagues in the excursions department and ensure our customers receive a unique and fascinating travel experience during our one-day, shore excursions and multi-day excursions.

This role requires applicants to already have the rights to live and work in Costa Rica before applying.

Job Description:

  • Guiding One day excursions, Shore excursions and Multiday Tours.
  • Description points of interest around the day to the group and answer any questions.
  • Leading natural history, cultural interpretation tours.
  • Lead groups or individuals through historical sites, museums, geographic destinations and on outdoor excursions.
  • Provide a worthwhile experience for guests during tours.
  • Explain safety procedures during tours, brief guests on any conditions they need to be aware of or the procedures they can take in the event of an emergency.
  • Guide may be responsible for the comfort and well-being of their guests.

Requirements:

To be considered for this position, you should have the following qualifications and skills:

  • Certified or Licensed as General Tour Guide by Costa Rica Tourism board.
  • An experienced individual in tourism business.
  • Experience in similar roles or any administrative career.
  • Microsoft Office knowledge and ease of technology is a must.
  • A pro-active professional with a clear focus on quality and efficiency.
  • Very organized, with the ability to work independently and in a team.
  • Responsible, Customer service oriented.
  • Able to work under intense pressure scenarios.
  • Driving license B-1 would be advantageous.
  • Fluent Verbal and written English, an extra European language would be advantageous (French, German etc).

Salary and Benefits:

We offer a competitive salary ranging from $40,000 to $60,000 per year, depending on experience, plus benefits such as career progression opportunities in over 50 countries worldwide, exceptional approach to learning, access to free learning platforms & language lessons, and more.

Why Join Us?

TUI Musement is a dynamic company that values diversity and inclusion. We are committed to creating a workplace where everyone feels welcome and valued. If you're passionate about travel and customer service, we'd love to hear from you



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