Customer Experience Ambassador for Guanacaste Costa Rica

hace 2 semanas


Liberia, Liberia, Costa Rica Tui A tiempo completo
About the Role

We are seeking a highly skilled and experienced Customer Experience Ambassador to join our team in Guanacaste, Costa Rica. As a Service Support Representative, you will be responsible for providing exceptional customer service to international guests, handling complex situations with empathy and professionalism.

Job Responsibilities:
  • Proactively inform and communicate with guests through digital channels.
  • Support guests in sensitive or emergency situations requiring extra special attention.
  • Maintain regular updates on target achievements and guest feedback results.
About You:

To succeed in this role, you must be a consistently happy and engaging colleague, able to communicate effectively in English. Fluency in additional languages is an asset. You should also possess a driving license and be willing to learn about our products and services.

About Our Offer:

As a valued member of our TUI Destination Team, you can expect a competitive salary of $45,000 per year, along with a range of benefits including company-provided iPad, uniform, paid training days, and access to our TUI Learning Hub and Wellbeing Hub. You will also have opportunities to develop your career and contribute to charity initiatives like the TUI Care Foundation.



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