Holiday Ambassador Costa Rica
hace 3 semanas
Become a valued member of our TUI Destination Team as a Hotel Representative and seize every opportunity to create unforgettable experiences for our guests. Our goal is to make each day a chance to bring joy and happiness into their lives.
About the JobWe are seeking a dynamic and customer-focused individual who can effectively meet, coordinate, advise, sell, and resolve complex issues for our international guests. Additionally, you will assist traditional guests with our online products and services, ensuring seamless interactions and solutions. Your role involves uncovering guests' holiday needs and matching them with the right service solution and sales opportunities, while monitoring and celebrating your success through regular sales target updates and guest feedback results.
You will have the opportunity to learn about all TUI Destination Team job roles as we identify and match your skills to the most suitable positions throughout your recruitment experience. We encourage personal growth and development, providing training and support to ensure your success in this role.
About YouTo be successful in this position, you must possess excellent communication and interpersonal skills, remaining calm and empathetic in crisis situations or when addressing complex problems for our guests. A consistently happy colleague and great team player, you should be willing to learn the demands of the job, technology requirements, and our incredible products and services. Fluency in English is essential, with additional languages and driving licenses being beneficial.
As a representative of TUI, you will embody our 'TUI Smile' and proudly wear our 'TUI Blues' at all times, upholding the highest standards of customer service and quality.
About Our OfferThis Service role at TUI offers more than just a competitive salary, which starts at $4,422,300.00 CRC annual/gross. Enjoy 14 days of paid holiday (pro-rated on a full-year basis) plus two extra days off for your birthday and a special 'Happy Day'. As part of our comprehensive benefits package, you'll receive a company iPad, uniform, and training reimbursement, plus free access to our TUI Learning Hub, TUI Skills Academy, and Language Lessons. We also offer complimentary access to our dedicated WeCare Team and 24/7 Wellbeing Hub, along with opportunities to participate in charity and sustainability initiatives like the TUI Care Foundation. With permanent contracts and multiple career development opportunities available, we empower our employees to grow and thrive within the organization.
At TUI, we celebrate diversity and inclusion, fostering an environment where everyone feels welcome and valued. If you're interested in learning more about our commitment to Diversity & Inclusion, please visit Our DNA.
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