Costa Rica Service Ambassador
hace 4 días
Unlock your full potential in a dynamic role with TUI, where you can make a real impact on our guests' holiday experiences.
About the Job
We are seeking an exceptional individual to join our team as a Hotel Representative, responsible for delivering outstanding service and ensuring our guests have an unforgettable stay at our properties.
Your key responsibilities will include:
- Meeting and coordinating with guests to understand their needs and preferences
- Providing expert advice and selling our products and services to enhance their holiday experience
- Addressing complex problems and resolving issues efficiently
- Assisting guests with our online products and services
You will be part of a talented team that is passionate about delivering exceptional service and making every guest feel valued and appreciated. If you're a people person with a passion for sales and customer service, we want to hear from you
About You
To succeed in this role, you'll need to possess excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people. You should be confident, proactive, and able to work well under pressure.
Key qualifications include:
- Fully conversational English language skills
- Ability to speak German, Dutch, or French
- A driving license (an asset)
We offer a competitive salary starting at $4,425,000.00 CRC gross per year, plus commission earnings based on your performance. Additionally, you'll enjoy a range of benefits, including:
- A company iPad and uniform
- A 48-hour workweek with one day off
- 14 days of paid annual leave, plus two extra days for your birthday and 'Happy Day'
- Paid training days and access to our TUI Learning Hub, TUI Skills Academy, and Language Lessons
- Complimentary access to our dedicated WeCare Team and 24/7 Wellbeing Hub
- Opportunities to participate in charity and sustainability initiatives like the TUI Care Foundation
At TUI, we value diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and empowered to succeed.
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