Cyber Administrative Support Specialist-Remote

hace 6 días


Santa Cruz, Costa Rica Transunion A tiempo completo

TransUnion is a leading provider of consumer credit intelligence and information services.

We are seeking an experienced Cyber Administrative Assistant to join our team in a remote position. This role will involve managing case tracking, case management system, and billing process, as well as assisting in problem-solving for case stakeholders during cyber incidents.

The ideal candidate will have 1-3 years of experience in an administrative position, with proficiency in MS Office suite and strong written and verbal communication skills. They will be able to manage multiple tasks moving at varying pace, with keen attention to detail and problem-solving abilities.

In this role, you will:

  • Manage case tracking, case management system, and billing process
  • Assist in problem-solving for case stakeholders during cyber incidents
  • Provide professional and courteous customer service when applicable
  • Assist in document tracking and data transfers between company and clients
  • Record and detail relevant case notes into database with strong attention to detail and accuracy of information in a timely manner

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. As a Cyber Administrative Assistant, you will play a vital role in ensuring the smooth operation of our case management system and providing excellent customer service to our stakeholders.

We offer a collaborative work environment and opportunities for growth and development. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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