Business Process Improvement Analyst
hace 3 días
Job Summary
We are seeking a highly motivated and detail-oriented Business Process Improvement Analyst to join our team in MIS Operations.
Responsibilities
- Perform global tactical operations activities and participate in cross-functional projects related to the end-to-end MIS ratings process, business transformation directives, and evolving regulatory requirements
- Review and validate rating process output, including documents, reports, and communications, to identify and remediate potential errors and ensure analysts are complying with regulatory requirements and Moody's policies, procedures, and guidelines
- Discuss findings with Process Owners and coordinate with them to resolve any issues or questions
- Recommend opportunities to standardize operational business processes and enhance operating efficiency for the end-to-end rating process
- Perform root cause analysis, remediation, and process improvements to strengthen operational controls and enhance business processes
- Demonstrate ability to identify and understand the risks associated with the area under review
- Communicate and meet with other Moody's teams to resolve any requests or questions
- Actively participate and listen in internal/external meetings and demonstrate ability to capture and clearly summarize discussion items from the meetings
- Continue expanding knowledge of internal control/risk governance frameworks
- Execute audit test steps and deliver a quality work product, free of errors and on time
- Develop Subject Matter Expertise on Rating Processes as well as Policies, Procedures, and Guidelines
- Apply process analysis, business intelligence, and problem-solving techniques when planning an audit, performing walkthroughs, and identifying effective test steps
- Regularly prepare senior management reporting and performance metrics
- Identify and track the status of outstanding projects, including issues, risks, and dependencies
- Implement remediation efforts
- Understand Standard Operating Procedures
- Collaborate with team members to develop and update content and training materials
- Hold a Bachelor's degree in business, finance/economics, audit, or a similar field
- Have 0-3 years of business process or business analysis experience with strong analytical and problem-solving skills
- Be able to interact comfortably with different levels of management and articulate/present issues clearly and succinctly
- Be self-motivated with the ability to meet tight individual and/or group deadlines
- Be a team player with strong ability to adapt to change quickly and to balance multiple priorities
- Have outstanding interpersonal skills with the ability to reach across organization to obtain information
- Be highly organized and efficient with an attention to detail and excellent communication skills
- Ability to facilitate, negotiate, and resolve interpersonal or inter-team conflicts
- Strong knowledge of MS Excel (VBA, macros, VLOOKUP, etc.), Word, and PowerPoint required; Access preferred
- Knowledge of Moody's rating systems, analysis tools, and operational processes a plus
- Basic knowledge of internal controls, internal controls framework, and risk standards (e.g., COSO, ISO, NIST, etc.), Sarbanes Oxley Act, regulations pertaining to financial services industry
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