Process Improvement Professional

hace 1 semana


San José, San José, Costa Rica Western Union A tiempo completo

Join Our Team

We're looking for a motivated individual to join our team as a Senior Analyst, Change & Configuration.

As a member of our team, you will play a vital role in driving change and improvement across the organization.

Key Responsibilities

  • Develop and implement effective IT Change Management processes
  • Identify and address training needs within the organization
  • Coach users on the correct use of processes and related ITSM tools
  • Perform duties as the acting Change Manager on a rotational basis

Requirements

  • Proven experience in IT Change Management
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively with cross-functional teams
  • Strong analytical and problem-solving skills


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