Security Reporting System Specialist
hace 1 semana
About the Role
The Security Reporting System Specialist will play a key role in supporting the maintenance, testing, and operational support of security reporting systems used by Experian's Global Security Office. This includes ensuring the validation of security reports through data analysis and managing systems in line with internal policies and procedures.
Key Responsibilities
- Monitor and support system compliance with policy requirements, including backups, access control requests, access control reviews, vulnerability management, patching, and change management.
- Ensure all systems operations and maintenance activities are properly documented and updated.
- Design a management process for capturing, reviewing, and implementing modifications or adjustments to in-scope systems based on user feedback.
- Provide QAQC and data analysis support of reporting development to ensure that requirements are being met correctly as part of good deployment and change management practices.
- Maintain a catalogue of documentation and ensure it is current, accurate, and reviewed.
- Provide oversight and standardization of communication activities for team upgrades, improvements, deployments, change management, and general work activities.
- Support the security reporting team through other ad-hoc process improvement activities.
- Assist with the production of security reports and communication with stakeholder groups.
Requirements
- 2+ years' experience performing Information Security program support or analytical work.
- 2+ years' experience working with systems support in cloud or on-prem environments.
- Knowledge of Archer GRC, Power BI, Tableau, ServiceNow.
- Working knowledge of general security and risk management processes.
- Familiarity with AWS Cloud Technologies: AWS Glue, S3, Data Brew, Athena.
- Experience using ServiceNow, SharePoint, O365, Microsoft Teams, Confluence.
- Ability to manage incidents, problems, and events through standard ITIL processes.
- Provide responsive follow-up to user support queries and ensure they are followed through to resolution.
- Provide regular user training for all in-scope systems, in person or via recorded sessions.
- Perform testing of new functionality and releases to provide quality control.
- Knowledge of change management to support platform release and upgrades.
- Good understanding of basic data quality checks to enable onward investigation.
- Ability to be highly articulate when collaborating with internal and external stakeholder groups.
- Ability to write clear and concise communications or user documentation.
About Experian
Experian is the world's leading global information services company. We empower consumers and our clients to manage their data with confidence, helping individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
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