Security Reporting System Specialist

hace 2 meses


San Francisco, Heredia, Costa Rica Experian A tiempo completo

**About the Role**

Experian is seeking a skilled Security Reporting System Specialist to join our team. As a key member of our Global Security Office, you will be responsible for maintaining, testing, and providing operational support for our security reporting systems and tools.

Key responsibilities include supporting the validation of security reports through data analysis, ensuring our systems are managed in line with internal policies and procedures, and providing platform support and managing operational aspects of our reporting tools, such as access control, user training, and general support with program and tooling development.

Additionally, you will be required to support platform upgrades, system vulnerability analysis, communications, and change management. You will also aid with reviewing report quality, conducting QAQC of development outputs, and proactively identifying data issues or bugs within our products.

**Key Skills and Qualifications**

- 2+ years' experience performing Information Security program support or analytical work.

- 2+ years' experience working with systems support in cloud or on-prem environments.

- Knowledge of Archer GRC, Power BI, Tableau, ServiceNow.

- Working knowledge of general security and risk management processes.

- Familiarity with AWS Cloud Technologies: AWS Glue, S3, Data Brew, Athena.

- Experience using ServiceNow, SharePoint, O365, Microsoft Teams, Confluence.

- Ability to manage incidents, problems, and events through standard ITIL processes.

- Provide responsive follow-up to user support queries and ensure they are followed through to resolution.

- Provide regular user training for all in-scope systems, in person or via recorded sessions.

- Perform testing of new functionality and releases to provide quality control.

- Knowledge of change management to support platform release and upgrades.

- Good understanding of basic data quality checks to enable onward investigation.

- Ability to be highly articulate when collaborating with internal external stakeholder groups.

- Ability to write clear and concise communications or user documentation.



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