Account Manager

hace 2 días


San José, San José, Costa Rica Catalina Marketing A tiempo completo

**About the Role**

We are seeking a highly skilled and experienced Customer Success Manager to join our team at Catalina Marketing.

The ideal candidate will have a proven track record of success in customer-facing roles, with a strong ability to build relationships and drive business growth.

This is a fantastic opportunity for a motivated and results-driven individual to take their career to the next level and make a real impact at a leading company in the marketing industry.

Key Responsibilities:

  • Establish and maintain strong relationships with key customers to understand their needs and develop tailored solutions to drive business growth.
  • Collaborate with internal stakeholders to ensure seamless delivery of customer campaigns and initiatives.
  • Analyze data and metrics to identify trends and opportunities for improvement, and develop strategies to optimize customer engagement and satisfaction.
  • Develop and implement effective communication plans to ensure timely and transparent updates to customers on campaign progress and results.

Requirements:

  • Bachelor's degree in Marketing, Business, or related field.
  • Minimum 1-3 years of experience in customer-facing roles, preferably in a marketing or sales environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Strong analytical and problem-solving skills, with the ability to analyze data and develop effective solutions.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.

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