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Salesforce Marketing Cloud Architect needed to scale and create efficiencies in processes to onboard new markets. Design, implement, and maintain bulletproof QA processes for all areas of development under CRM Technical. Work closely with the entire team to define workflows, process documentation, and SOPs.
This role owns the management of CRM's alert monitoring and leads the continued effort to dial it in. Own and respond to all bugs/errors thrown in SFMC. Define and document ways to resolve common errors. Using monitoring systems & smart architecture, achieve a 99%+ accuracy & up-time in automated CRM communications.
A strong background in software implementation & technical troubleshooting is required. Proven bug hunting skills and experience consuming REST and SOAP based APIs. Superior attention to detail and ability to work well in high-pressure situations.
