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Audio Operations Specialist

hace 1 semana


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo
Job Description

In this role, you will be responsible for the day-to-day operations of Amp, ensuring timely and accurate payment support to creators.

You will work closely with Monetization SMEs and partner teams on recurring tasks, striving to improve efficiency and effectiveness of existing systems and processes.

As a mentor and guide, you will train new team members, answering questions and sharing best practices. You will also own small-scale projects or assigned components of larger projects, using tools to achieve improvements.

The ideal candidate will have experience in billing or finance operations, as well as proficiency in Microsoft Excel and Salesforce CRM platform knowledge.