Digital Media Account Associate

hace 23 horas


San José, San José, Costa Rica Launch Potato A tiempo completo
Job Description

We are seeking a highly motivated and detail-oriented Digital Media Account Associate to join our team at Launch Potato.

This role will be responsible for providing exceptional support to our clients, ensuring seamless execution of their digital media campaigns.

Responsibilities:
  • Develop an in-depth understanding of client Key Performance Indicators (KPIs) and ensure successful on-boarding of FBZ advertisers.
  • Facilitate the pre-launch process by gathering relevant information from clients and working with internal teams to manage timelines and deliverables.
  • Troubleshoot tracking issues and resolve discrepancies in a timely manner.
  • Ensure accurate reporting and record keeping through CRM and Task Management Data Entry.
  • Assist with offer updates, payout changes, and tracking changes to ensure smooth campaign execution.
  • Support client or internal billing questions and investigate/troubleshoot tracking/billing discrepancies.
  • Collaborate with the Editorial team to approve Advertiser Content.
Requirements:
  • 1-2 years of experience supporting client accounts or paid media in the digital marketing industry.
  • Self-motivation and ability to work independently, effectively manage time and priorities, and meet team goals.
  • Excellent analytical and problem-solving skills with the ability to think critically and produce meaningful outcomes.
  • Comfortable engaging with clients at all levels, including C-level executives.
  • Tech-savviness, with comfort using Excel, Google Sheets, and PowerPoint.
  • Detail-oriented, efficient, and organized with strong communication skills.
  • Experience with at least one of the following: HasOffers/Tune, mobile measurement partners like AppsFlyer, Singular, Kochava, etc.
  • Familiarity with tracking integration, server-to-server post backs, or iframe and JavaScript pixels.
  • Excellent English written and verbal skills, with ability to articulate opinions and needs clearly.
  • Available to travel twice a year within the United States.
Preferred Qualifications:
  • Experience using analytics tools like Looker or Tableau.
  • Familiarity with tracking integration, server-to-server post backs, or iframe and JavaScript pixels.
  • Ability to travel as needed, approximately 1x a month.
About Us:

At Launch Potato, we're committed to having a diverse, inclusive team and culture. We're proud to be an Equal Employment Opportunity company and value diversity, equity, and inclusion.


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