Global Director of Digital Orthodontics Operations

hace 2 días


Alajuela, Alajuela, Costa Rica Straumann Group A tiempo completo
About the Role

This position is responsible for driving results in the advancement of our aligner products through optimization of our digital workflow processes and treatment success partner teams to provide best-in-class products with a frictionless customer experience.

The successful candidate will be responsible for overseeing the acceleration of process optimization to enhance customer experience, meet market needs, and drive alignment throughout all global ClearCorrect treatment planning facilities.

Key Responsibilities:
  • Lead multiple digital treatment planning facilities
  • Drive consistency and alignment of current treatment workflow processes and established standard operating procedures, protocols, and preferences that align with our clinical, quality, and regulatory requirements
  • Optimize the digital treatment setups process across all facilities, in collaboration with process engineering, to drive a frictionless, timeless, and high user experience
  • Develop a roadmap that will continuously assess and optimize processes, procedures, and outcomes to meet current market needs and align to our strategic objectives
  • Partner with the Head of Quality to inspect outcomes of proposed changes to treatment setups
  • Partner with the Training and Education Manager to deploy treatment protocols
  • Ensure adherence of the training curriculum, by training and education team, to all treatment set up technicians to guarantee standardization of our set ups sent to doctors across all centers in the globe
  • Cultivate close alignment, collaboration, and partnership with all functional departments within the organization, including, but not limited to, Quality, Regulatory, Clinical Affairs, Technology, Operations, Provider Services, and more
  • Foster progressive improvement of KPIs by setting incremental, achievable targets that allow for continuous improvement and adaptation, ensuring sustainable growth and long-term success
Qualifications

The ideal candidate should possess a minimum of 3-5 years of direct support experience in clinical treatments setups for clear aligners and 5-8 years of leadership experience.

A Bachelor's or Master's degree in Science, Engineering, or a related field is required.

Estimated salary: $120,000 - $180,000 per year based on industry standards and location.



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