Technical Reporting Specialist

hace 2 semanas


San Francisco, Heredia, Costa Rica Experian A tiempo completo
About Us

Experian is a global leader in information services, empowering businesses and consumers to unlock opportunities.

Role Overview

The Vulnerability Reporting Engineer will be part of a high-performing technical support team, focusing on delivering exceptional customer experiences through innovative technology capabilities. We are seeking an individual who thrives in a fast-paced environment, working collaboratively across the globe to provide world-class service to our clients.

Key Responsibilities:
  • Maintain and optimize SQL reporting server
  • Create and manage production and reporting templates, ensuring timely delivery of vulnerability status and action plans
  • Manage large datasets, reconciling discrepancies between various sources
  • Develop complex reports for executive review meetings
  • Support internal and client audits by managing data requests
  • Manage risk item creation, reporting, and closure
  • Analyze business requirements to develop actionable reports and dashboards
  • Focus on automation and enhancement of key business reports and dashboards
Reporting Lines and Relationships

Reports directly to the Desktop Engineer Manager, with strong relationships built across various business units globally.

Requirements and Qualifications

To succeed in this role, you will need:

  • 5-7 years of experience in data analysis and reporting
  • Superior analytical, technical, communication, and quantitative skills
  • Strong Excel, PowerBI, PowerPoint, and Access database skills
  • Experience with SQL server, Service Now, and Rapid 7
  • Superior oral and written English communication skills
  • Excellent interpersonal and customer service skills
Location and Benefits

This permanent home-based role is located in Costa Rica, offering a unique opportunity to join Experian's diverse and inclusive team. Enjoy a competitive estimated salary of $73,000 - $83,000 per year, along with an array of benefits, including medical, life, and dental insurance, flexible work arrangements, and opportunities for professional growth and development.



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