Global Payroll Transformation Specialist

hace 21 horas


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

About the Role

Amazon's Finance Operations (FinOps) team is seeking a skilled Payroll Intake Manager to facilitate the collection, review, prioritization, and reporting of customer requests for the Payroll organization.

The ideal candidate will have extensive experience in program/transformation management, strong written and verbal communication skills, and the ability to present clearly and concisely to various levels within the enterprise.

Key Responsibilities:

  • Develop an in-depth understanding of Amazon's payroll products, business models, and global operations supporting the end-to-end Payroll function.
  • Build critical relationships with internal and external customers and business partners.
  • Contribute to developing a framework for intake requests.
  • Perform impact assessments, identify request dependencies, and obtain confirmation of technology commitments to inform prioritization.
  • Own stakeholder and management reporting and communications structures.
  • Define metrics and perform data analysis to support Payroll's strategic planning.
  • Coordinate with Portfolio and Program managers to handover completed intake requests and track the project lifecycle.
  • Ongoing process improvement through collaboration with stakeholders on designing new solutions that enhance business performance and achieve established Payroll goals.
  • Risk assessment and identification of potential obstacles.
  • Maintain Service Level Agreements for reviewing intake requests.

About Amazon

Amazon strives to be Earth's most customer-centric company. Our evolution from a website to e-commerce partner to development platform is driven by innovation and a commitment to customer satisfaction.

We're looking for a talented individual who can drive process improvements, build relationships, and provide excellent communication skills to join our expanding Finance Operations team.



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