Senior Customer Service Advisor

hace 1 semana


San Francisco, Heredia, Costa Rica Cognizant Technology Solutions A tiempo completo

About the Role:

As a Senior Customer Service Representative, you will play a key role in managing customer queries and complaints, maintaining a high level of professionalism and empathy at all times. Your responsibilities will include:

  • Providing prompt and effective responses to customer inquiries via phone, email, and other communication channels.
  • Resolving customer complaints in a fair and timely manner, ensuring customer satisfaction and loyalty.
  • Collaborating with colleagues to share knowledge and best practices, enhancing the overall quality of customer support.

Key Requirements:

  • High school diploma or equivalent education qualification.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Previous experience in customer-facing roles is highly desirable.

Benefits of Working at Cognizant:

Our company offers a dynamic and supportive work environment, where employees can grow and develop their careers while making a meaningful contribution to our business goals.


  • Customer Service Advisor

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Customer Service Advisor (Order Management) (Temporary - 6 months)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2022 revenues of approximately $8 billion from our continuing operations.Our chemical products number in the thousands and are sold worldwide to...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Customer Service Advisor (Order Management)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2022 revenues of approximately $8 billion from our continuing operations.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    **Job Description**In this role as Sr. Customer Service Advisor, you will be responsible for managing daily relationships and orders for assigned customer accounts. Your primary objective is to provide exceptional customer service, ensuring all interactions are conducted with integrity and professionalism.The ideal candidate will possess strong communication...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job DescriptionThe Customer Service Advisor (CSA) is Huntsman's primary point of contact for customer ordering processes. This role requires a strong understanding of systems, policies, and products related to the business.Key Performance IndicatorsTime to enter ordersOrder confirmation timeNumber of orders and line itemsOrder changes and cancellationsWhat...

  • Senior People Advisor

    hace 3 días


    San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    **Job Summary**We are seeking a skilled Senior People Advisor to join our team. As a trusted advisor, you will provide HR support to dedicated client groups of managers and employees.Main ResponsibilitiesDeliver HR support for client groups, serving as a consultant to managers and coach through complex employee situations.Partner with HR Business Partners to...

  • Senior Risk Advisor

    hace 6 días


    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Senior Risk Advisor Job Summary:The Senior Risk Advisor will play a key role in identifying and mitigating risks associated with Citi's financial operations. This includes developing and executing comprehensive risk management plans, identifying areas of risk, and implementing controls to mitigate those risks.Key Responsibilities:Develop and execute risk...


  • San Francisco, Heredia, Costa Rica Marriott Worldwide A tiempo completo

    Job Summary">We are seeking an experienced Senior Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our guests, responding to their inquiries and resolving any issues that may arise.You will work closely with our operations team to ensure that all...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Hewlett Packard Enterprise (HPE) is a technology leader that advances the way people live and work. Our new innovative IT services organization, HPE Pointnext, offers breakthrough technology solutions to help customers succeed in their digital transformation. As a Technical Service Advisor at HPE, you will be part of a diverse team with curious minds focused...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    **Job Overview**Huntsman Corporation is a leading global manufacturer and marketer of differentiated and specialty chemicals. We operate more than 70 manufacturing, R&D, and operations facilities in approximately 30 countries, employing around 9,000 associates within our four distinct business divisions.We offer a diverse portfolio creating a range of career...


  • San Francisco, Heredia, Costa Rica Kyndryl A tiempo completo

    We are seeking a highly skilled Contract Management Advisor to join our team in Costa Rica.The ideal candidate will have:Strong commercial acumen and negotiation skillsExcellent attention to detail and organizational skillsAbility to work effectively in a team environmentThis role requires the ability to:Manage and maintain accurate records of client...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Hewlett Packard Enterprise (HPE) is a global technology leader that advances the way people live and work. As a Technical Service Advisor, you will be part of our innovative IT services organization, HPE Pointnext, which helps customers succeed in their digital transformation.**Key Responsibilities:**We are looking for a skilled Technical Service Advisor who...

  • Benefits Advisor

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Benefits Advisor (Heredia, Costa Rica)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2021 revenues of approximately $8 billion.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The CS Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The person will provide support, direction, monitoring, and coaching to the assigned team in...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:Auxis is seeking a skilled Customer Service Team Lead to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients while leading and guiding your team to achieve high levels of customer satisfaction and productivity.The ideal candidate will have 3 years of experience as a...


  • San Francisco, Heredia, Costa Rica Digital Risk, Llc. A tiempo completo

    Company OverviewMphasis is a technology company that helps enterprises transform businesses globally. We apply next-generation technology to provide hyper-personalized digital experiences to our clients and their end customers.Job DescriptionThe Team Lead is a senior member of the CSR team responsible for ensuring effective and quality team performance. They...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job OverviewWe are seeking a highly skilled and dedicated individual to join our team as a Customer Service Advocate. In this role, you will be responsible for building and maintaining strong relationships with clients by providing exceptional customer service.The ideal candidate will have a successful track record in a client-facing role and possess...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Auxis is seeking a highly skilled and experienced Senior Customer Support Supervisor to join our team. In this role, you will be responsible for providing exceptional service to our clients while leading and guiding your team to achieve high levels of customer satisfaction and productivity.The ideal candidate will have 3 years of experience as a Customer...


  • San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo

    We are seeking a skilled Customer Service Agent to join our team at Bill Gosling Outsourcing. As a key member of our contact center, you will be responsible for providing exceptional customer service to our clients.Job Description:As a Customer Service Agent, your primary focus will be on delivering high-quality customer experiences through various...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Job Description:**Join Experian's dynamic team as a Technical Support Analyst, where you'll play a critical role in delivering top-notch customer service and tackling complex technical challenges.**Key Responsibilities Include:**- Analyzing client issues, combining end-user descriptions with Tier 1 information to determine resolutions or next steps.-...


  • San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

    **#ChangeMakers**Ready to make an impact?We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss.We empower our employees to perform and make an impact, to question the status quo, to drive change,...