Senior Credit Specialist
hace 2 días
About World Fuel Services
At World Fuel Services, we are driven by our commitment to excellence and customer satisfaction. As a global leader in the downstream marketing and financing of aviation, marine, and land fuel products, we strive to deliver innovative solutions that meet the evolving needs of our customers.
We operate in a fast-paced, multi-cultural environment where collaboration and efficient execution are highly valued. Our entrepreneurial spirit, cultural diversity, and high-performance culture enable us to drive sustained growth and promote an environment where individuals can thrive.
About the Role
We are seeking a highly skilled Senior Credit Specialist to join our team. The successful candidate will be responsible for collecting accounts receivable from a worldwide base of customers, owning a portfolio of large, complex groups of white glove, credit-managed accounts with special handling requirements and account reconciliations.
The Senior Credit Specialist will determine and document reasons for overdue payments, obtain payment commitments, and record information about the financial status of customers and collection efforts. A clear understanding of invoices for goods and/or services rendered for a global customer base is essential, as well as the ability to review disputes for action, assist, and follow-up on disputed invoices to resolve customer queries efficiently.
Liaising with key stakeholders such as the sales team to coordinate efforts in resolving customer issues related to invoicing and/or receivables is also a critical aspect of this role. The Senior Credit Specialist will identify and escalate potential problems related to the financial status of customers/groups to necessary teams, recognize the balance required between effective collections and maintaining a positive customer experience, and respond promptly to customer needs.
Requirements
To be successful in this role, you will need:
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