Business Analyst
hace 7 días
Why Stryker?
">We are a global medical technology company, passionate about making healthcare better. Our mission is to make healthcare better by improving outcomes and reducing costs.
">The Role
">We are seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will be responsible for resolving complex disputes with customers, analyzing data to identify root causes of issues, and developing solutions to prevent future problems.
">Your Key Responsibilities
">- Resolve disputes with customers in a timely and effective manner
- Analyze data to identify root causes of issues and develop solutions to prevent future problems
- Develop and maintain accurate customer master data elements
- Cultivate quality relationships with Sales, Customer Service, and other internal teams linked to dispute resolution processes
- Drive root-cause resolution of most frequent and significant disputes
- Run reports to monitor the assigned portfolio of disputes
- Escalate large disputes issues in a timely manner
Your Skills and Qualifications
">- Bachelor's degree or higher in Business Administration, Accounting, Finance, or related field
- Minimum 3 years of experience in business-to-business collections
- Relevant experience in Finance Shared Services Centers, preferably in American or Multinational companies
- Adequate use of MS Office Suite, advanced Excel required
- C1 level English; other languages a plus
About Us
">Stryker Corporation is a global medical technology company, dedicated to making healthcare better. We are passionate about improving outcomes and reducing costs for patients, healthcare providers, and payers.
">Contact Information
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