Master Data Analyst | Customer Master Data Specialist

hace 1 semana


Costa Rica Stryker A tiempo completo

About the Role

The Customer Master Data Specialist will play a crucial role in managing customer master data creation, updates, and maintenance within our ERP system. This position requires a high level of accuracy and attention to detail.

Key Responsibilities

  • Work with stakeholders and processes to maintain corporate customer master database, including set-up and maintenance of customer information within ERP system.
  • Collaborate with cross-divisional business units and team members to troubleshoot Customer Master Data sales area issues.
  • Identify and report potential issues and risks related to Customer Master Data and its impact on the business.
  • Interact with various teams, such as field personnel, Finance, Compliance, etc.
  • Understand and utilize available databases and ERP systems required for the workgroup.
  • Maintain policies and procedures, respond to inquiries, and perform other duties as assigned.

Requirements

  • Bachelor's Degree in Accounting, Finance, Business, IS or related discipline.
  • Fluent spoken and written English; any other language is a plus.
  • Excellent verbal and written communication skills.
  • Strong analytical skills and experience with Microsoft software programs.
  • Business Intelligence tools preferred (Microsoft reporting, PowerBi).
  • Experience with major ERP systems (SAP or MDG, Oracle, JD Edwards) is an advantage.
  • Ability to prioritize work, maintain accurate records, and manage time effectively.
  • Understanding of complex interdivisional procedures and policies.

Qualifications & Experience

  • 2-5 years maintaining master data records (customer master preferred).

Evaluation Criteria

  • Candidate should demonstrate strong problem-solving skills and attention to detail.
  • Must be able to work well under pressure and adapt to changing circumstances.
  • Able to communicate effectively with cross-functional teams.

Estimated Salary

$65,000 - $85,000 per year, depending on location and qualifications.



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