Senior Operations Manager

hace 1 mes


Santa Cruz, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo

As Senior Operations Manager, you will lead a high-performance team responsible for client due diligence product delivery.

Key responsibilities include:

  • Support, train, and mentor onsite and offshore team members to ensure timely delivery of due diligence reports.
  • Develop and implement standard methodologies for service delivery.
  • Lead team and client delivery quality metrics to ensure high-quality services meet client needs.
  • Build a motivating and innovative environment to secure team performance.
  • Ensure people development through mentorship, training, and knowledge sharing.
  • Anticipate and identify emerging business issues and opportunities.
  • Establish training, compensation, and performance goals for the team.

Compliance experience, preferably in an investigation firm or risk management company, is essential.

A minimum of 2 years of experience leading a Due Diligence Team is required.

Excellent written and verbal communication in English is necessary.

The ability to work in a fast-paced environment with high attention to detail is required.

LSEG is a leading global financial markets infrastructure and data provider.

Our purpose is driving financial stability, empowering economies, and enabling customers to create sustainable growth.

Our values of Integrity, Partnership, Excellence, and Change underpin our purpose and set the standard for our actions.

We value individuality and create a collaborative and creative culture where new ideas are encouraged.

LSEG offers a range of benefits and support, including healthcare, retirement planning, and wellbeing initiatives.

We are proud to be an equal opportunities employer, committed to diversity and inclusion.

Please refer to our privacy notice for information on personal data



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