Appointment Booking Professional
hace 7 días
ClinicGrower is a groundbreaking digital marketing firm dedicated to driving success for medical and dental practices through strategic connections with new patients and generating significant leads, appointments, and sales.
We provide essential support to help these practices expand their reach and ultimately grow their businesses.
As an Appointment Booking Specialist, you will be integral in supporting our clients by delivering exceptional service, building strong customer relationships, and fostering continuous growth to increase patient engagement at medical clinics.
You will develop and nurture relationships with individuals to create lasting connections with the clients you book for, applying advanced communication strategies.
Key duties and responsibilities include:
- Efficiently tracking and reporting calls
- Diligently identifying prospective clients, assessing their suitability, and scheduling appointments
- Gathering and accurately documenting patient information within the Electronic Health Record (EHR)
- Collaborating with supervisors to enhance processes that drive growth within the appointment booking department
- Fostering a strong company culture aligned with ClinicGrower's Mission, Vision, and Values
To succeed in this role, you must demonstrate:
- Proven track record in virtual assistance, appointment coordination, executive support, or related fields
- Strong communication skills when interacting with patients and internal stakeholders
- Proficiency in managing office applications, electronic health records, and Google tools (Drive, Gmail, Calendar, Docs, Dialer Software)
- Able to work independently, prioritize tasks effectively, and adapt to changing situations
We offer flexible remote work options, enabling professionals to work from anywhere – home, office, or a combination of both. Regular team meetings and maintaining a professional remote workspace are mandatory.
Our compensation package is tailored to individual performance and is reviewed periodically.
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