Telephony and IT Asset Coordinator
hace 6 días
Crg Solutions is seeking a skilled Telephony and IT Asset Coordinator to join our team. As a critical member of our operations, you will be responsible for maintaining accurate records of all telephony and IT equipment, ensuring seamless deployment, decommissioning, and lifecycle management.
Key Responsibilities:• Maintain comprehensive inventories of cellular phones, lines, features, and accessories.
• Track phone assignments, user changes, and service upgrades/downgrades.
• Conduct periodic physical audits to verify inventory accuracy and identify discrepancies.
• Manage phone repair and replacement processes, ensuring timely resolution of issues.
• Collaborate with telecommunications providers for installation, maintenance, and service changes.
• Coordinate warranty review processes with suppliers.
• Manage and coordinate service contracts of different suppliers.
IT Inventory Management:
• Maintain comprehensive and up-to-date inventories of all IT equipment, including hardware, software, peripherals, network devices, leasing contracts, expiration, renovation, etc.
• Record and update asset details such as purchase date, warranty information, location, and assigned user.
• Implement and maintain effective asset tagging and labeling systems for easy identification and tracking.
• Coordinate the deployment of new IT assets, ensuring proper installation, configuration, and integration into existing systems.
• Track asset lifecycles and schedule hardware refresh cycles to optimize utilization and prevent downtime.
• Manage the decommissioning and disposal of retired assets in accordance with company policies and environmental regulations.
• Ensure adherence to company IT asset policies and regulatory requirements.
• Conduct periodic physical audits to verify inventory accuracy and identify discrepancies.
• Coordinate warranty review processes with suppliers.
• Manage and coordinate service contracts of different suppliers.
Reporting and Compliance:
• Generate regular reports on telephony and IT asset usage, costs, and compliance metrics.
• Prepare and submit required reports to telecommunications providers and regulatory bodies.
• Address discrepancies and non-compliance issues promptly and effectively.
Requirements:
• Minimum 1 year of experience in inventory management, preferably within a telephony and IT environment.
• Strong understanding of Excel, Oracle SAP One, and inventory management tools.
• Solid knowledge of IT hardware, software, and network devices.
• Excellent organizational and time management skills.
• Proven ability to maintain accurate and detailed records.
• Effective communication and interpersonal skills.
• Proficiency in data entry and spreadsheet software.
• Ability to work independently and as part of a team.
Estimated Salary Range: $60,000 - $80,000 per annum
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