Technical Asset Management Specialist
hace 4 semanas
Smartsheet is seeking a highly skilled Technical Asset Manager to join our team. As a key member of our IT organization, you will play a critical role in managing and optimizing our software assets.
Job SummaryThe successful candidate will be responsible for performing daily management of IT software/hardware related tickets in our asset management system and SaaS solution. This includes maintaining and managing our internal software catalog within our Service Request Portal, managing and processing software renewals on a regular basis, and communicating with Corporate A/P and Procurement teams regarding renewals, POs, and invoice processes.
Responsibilities- Manage and maintain accurate records of software licenses and hardware assets in our CMDB.
- Develop and implement processes to ensure software license compliance and optimize software usage.
- Work closely with vendors to negotiate pricing, resolve discrepancies, expedite orders, and maintain ongoing relations.
- Maintain software inventory and track hardware assets across the organization.
- Collaborate with IT and suppliers to identify new software products and changes to existing products.
- 4+ years experience working with a CMDB, Asset Management database.
- 4+ years of ITSM tool experience (ServiceNow, BMC, Freshservice).
- Strong knowledge of IT software and hardware.
- Understanding of ITIL and ITAM methodology.
- Strong vendor management and communication skills.
- Excellent analytical and problem-solving skills.
- Fully paid Health & Life insurance for full-time employees and family members.
- Equity - Restricted Stock Units (RSUs) for eligible roles.
- Monthly stipend to support your work and productivity.
- Asociacion Solidarista with employee and employer contributions.
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