Technical Lead for Customer Engagement Solutions

hace 1 semana


San José, San José, Costa Rica L. L. Bean A tiempo completo

We are seeking a seasoned technical professional to lead our customer engagement solutions team. As a Software Technical Lead-Customer Engagement, you will be responsible for designing and implementing complex software systems that meet the needs of our customers.

The ideal candidate will have a strong background in system design, integration, and development, with experience working with multiple technical teams to deliver high-quality solutions. You will be responsible for coordinating integration activities between teams, projecting the impact of technical changes on business processes, and working with customers and vendors to identify business requirements.

Additional responsibilities include developing complex integration requirements, performing unit, system, integration, and user acceptance testing, documenting results, and applying formal methodologies when designing and implementing solutions. You will also be expected to manage technical issues that arise during development/configuration, testing, and implementation, and coordinate environment set-up.

The successful candidate will have a strong understanding of data flows, integration points, and source system data, as well as experience with system integration skills such as installation, deployment, customization, and integration. Familiarity with programming languages such as PERL, MQ Series, EI, and Java is also desired.



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