Software Technical Lead-Customer Engagement

We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.
Come join us.
Because on the inside we're all outsiders.
And if it's outside, we're all in.
**Responsibilities**:- Works independently and collaboratively with team; provides regular updates to leader.- Responsible for design and specifications (High Level and Micro), configuration/development, integration, testing, debugging, implementation and documentation for complex solutions.- Coordinates integration activities between multiple technical teams.- Can project the impact of technical changes (configured or developed) to the business process and people.- Works with business area customers and vendors to identify business requirements, scope, feasibility, performance, security, test strategies, and test execution.- Develops complex integration requirements and partners with the integration developer to implement.- Can perform unit, system, integration and user acceptance testing.
Document results.- Applies formal methodologies when designing and implementing solutions, including the usage of software design patterns.- Manage any technical issues that arise during development/configuration, testing and implementation.- Coordinate environment set-up (including: code releases, data loads, asset load, etc)- Participates in project planning and development and assumes responsibility for project scope including guidance of others.
Provides options for and estimates of possible solutions- Estimates and tracks time required to complete work, for project budgeting and financial tracking.- Participates in or may lead the selection, implementation and integration of packaged software.- Exerts technical leadership within team and provides technical leadership on complex projects and baseline support.- May have duties instructing, directing and validating the work of other technical teams..- Participates in the identification & development of new shop standards consistent with L.L.Bean's Enterprise Referential Architecture.- Conducts and participates in reviews of solution designs, configurations and code.- Partners with technical and business team members to maintain system documentation, knowledge base and frequently asked questions.- Stays current on industry trends and software roadmaps to feed L.L.Bean planning.- Acts as technical liaison to software vendors- Partners with the business on effective end user adoption and use of systeM/Function.- Reviews training strategy, materials and Standard Operating Procedures.- Partners with technical partners to ensure Service Levels are met.- On call - provides day time and after hours on call support.- Ensures designs and solutions take performance into consideration- Ensures the team adheres to security standards in support of PCI compliance.- Ensures the team adheres to development standards and best coding practices- Participates in the recruitment of team members both employees and contractors.- Build trusted relationships and regularly provides mentorship to technicians at all levels.- Sought after resource by project teams and IS teams.
- May manage assigned personnel:_- Establish performance objectives, assign/direct work, monitor progress and appraise performance- Develop employees in job-related skills through work assignments, direct training and development plans, and provide regular feedback, both positive and developmental- Recommend and administer wages and salaries of direct reports- Communicate company policies and procedures and resolve routine personnel problems in accordance with them

Education Level: 4-Year Bachelors Degree in Systems Engineering, Information Technologies or similar

Years of Experience: 7+

English Level: C1

Skills and Qualifications:

- Communication_- Commands respect and credibility within their team, IS and the business- Is influential at multiple levels within L.L.Bean and with vendors.- Highly collaborative.
Effectively works with business and IS people in the adoption, utilization and support of software.
- Strategic_- Sees the big picture, effectively anticipates future possibilities.- Understands the Company's and Business Unit's competitive strategies, marketplace and opportunities.
- Innovation_- Continually looks within and beyond their job, anticipating business needs and opportunities.
- Flexibility_- Excellent skills at evaluating new solutions within the context of an existing solution.
Recognizes and promotes the need for refactoring when appropriate.
- Knowledge/Technology_- Significant Systems Analysis and Design, Program Analysis and Design, Problem solving skills, and Development/Configuration skills.- Considered an expert at configuring multiple COTS software packages.- Strong understanding of data flows, integration points and source system data..- System Integration Skills: Installation, deployment, customization and integration.- Familiar and/or experienced in PERL, MQ Series, EI, Java,