Technical Operations Intern

hace 4 días


San José, San José, Costa Rica Microsoft A tiempo completo

We welcome you to join our team at Microsoft, where innovation meets collaboration. As a Technical Operations Intern, you'll have the opportunity to work on real-world projects with our global teams. You'll be empowered to build community, explore your passions, and achieve your goals.

Key Responsibilities:

  1. Review customer issues and contact them to understand the problem.
  2. Keep customers informed about the status or solution of their issue.
  3. Use proprietary tools to analyze and resolve customer issues.
  4. Analyze complex problems and develop innovative solutions to meet customer needs.
  5. Collaborate with cross-functional teams to resolve technical issues.

Requirements:

  • Bachelor's degree in Information Technology, Computer Science, or related field with at least one semester remaining before graduation.
  • Strong technical skills and excellent communication skills.
  • Ability to work effectively in a fast-paced environment.


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