Human Resources Operations Manager: Process Specialist

hace 12 horas


San Francisco, Heredia, Costa Rica Tebra A tiempo completo
About the Role

We are seeking a seasoned Human Resources Operations Manager to spearhead employee lifecycle transactions and processes. Data accuracy and processing efficiency are paramount; we require someone who is highly organized, systematic, and capable of creating standardized procedures while operating with minimal supervision.

This role will serve as a vital partner to our People and IT teams, providing exceptional customer service to our employees.

Your Area of Focus

Key responsibilities include:

  • Implementing, maintaining, and reviewing multi-state onboarding, offboarding, and employee life cycle transaction processing.
  • Developing process guides with detailed documentation supporting best practices.
  • Establishing and enforcing controls to ensure data integrity, data privacy, and compliance with business needs.
  • Collaborating with our People team on data audits and process efficiencies.
  • Providing excellent customer service, resolving process-related questions from employees and managers.
  • Ensuring compliance with employment laws and regulations, including state, provincial, and local registrations, health insurance, unemployment, and workers' compensation.
  • Coaching and managing a team of HR Ops professionals.
Professional Qualifications

The ideal candidate possesses:

  • Experience in Workday (HCM, Performance, Absence).
  • Proven track record working in fast-paced environments.
  • Attention to detail and ability to create processes ensuring accuracy.
  • Experience managing and coaching teams.
  • Strong teamwork skills and willingness to collaborate towards shared goals.
About Tebra

Tebra is the digital backbone for practice well-being, formed by the union of Kareo and PatientPop. Our new hires and current employees now unite as Team Tebra. We aim to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Over 100,000 providers trust Tebra to elevate their patient experience and grow their practice.

Our Values

At Tebra, we share a vision for tomorrow that begins with compassion and humanity today. Our core values drive us to:

  • Start with the Customer: Understanding our customers' and their patients' perspectives.
  • Keep It Simple: Simplifying complex healthcare for everyone's benefit.
  • Stay Entrepreneurial: Solving problems creatively and perseveringly.
  • Better Together: Embracing diversity, humility, and collaboration.
  • Celebrate Success: Recognizing and celebrating achievements along the way.
Perks & Benefits

Tebra offers various benefits to support your overall well-being:

  • Wellness and childcare subsidy.
  • University/Education discount.
  • A range of resources for mental health, physical fitness, and everyday occurrences.


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