Patient Experience Coordinator
hace 2 semanas
Auxis is a respected business process outsourcing provider with a strong commitment to customer satisfaction. We are seeking an experienced Healthcare Operations Assistant to support our operations and deliver exceptional results for one of our key clients.
Responsibilities:
- Develop and implement effective solutions to improve patient experience
- Conduct thorough research to resolve complex issues and provide accurate information to patients
- Maintain detailed records of interactions and analyze data to inform process improvements
Requirements:
- High school diploma or equivalent required; associate's degree or higher preferred
- At least 1 year of customer service experience
- Proven ability to work independently and as part of a team
- Excellent analytical and problem-solving skills
Benefits:
- Comprehensive health benefits
- Transportation subsidy
- Associación Solidaria benefits
- Professional development opportunities
- Recognition and rewards program
- Paid time off and family paid leave
- Paid birthday off
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