Implementation Experience Coordinator

hace 2 semanas


San Francisco, Heredia, Costa Rica Tebra A tiempo completo

About the Role

An Implementation Experience Coordinator will be responsible for welcoming and coordinating with customers during their initial experiences with Tebra. This involves leading a series of milestone onboarding calls over a 60-day period, ensuring a seamless transition for new customers.

Your Area of Focus

  • Owning end-to-end onboarding experience for new customers
  • Embracing a sense of ownership over the customer's experience and success in their first days
  • Delivering world-class customer service and creating engaging momentum with customers

Your Professional Qualifications

To succeed in this role, you will need:

  • 1-2 years of customer-facing experience leading or supporting implementations of software solutions
  • Experience in SaaS environments as a project coordinator or customer success role is a plus
  • Strong analytical skills, project management or project coordinator background
  • Excellent communication skills

About Tebra

Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. We aim to unlock better healthcare by helping independent practices bring modernized care to patients everywhere.

Our Values

We prioritize several core values, including:

  • Start with the Customer
  • Keep It Simple
  • Stay Entrepreneurial
  • Better Together
  • Celebrate Success

Perks & Benefits

Tebra offers a range of benefits to support your well-being, including a wellness and childcare subsidy, a University/Education discount, and access to mental health resources through LifeWorks Employee Assistance Program.



  • San Francisco, Heredia, Costa Rica Jll A tiempo completo

    Job Summary:JLL is seeking a highly skilled Transportation Experience Coordinator to assist with the implementation and promotion of employee commute programs. The ideal candidate will have excellent customer service skills, be able to work independently, and possess basic knowledge of financial terms and principles.


  • San Francisco, Heredia, Costa Rica Brenntag A tiempo completo

    **Job Overview:**We are looking for a talented Change Implementation Coordinator to join our team in Heredia and support our change initiatives.Your Key Responsibilities:Collaborate with cross-functional teams to develop and implement effective communication strategies.Design and deliver training programs on 'New Ways of Working' and other relevant...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Our Culture**We value diversity, inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering, and more.We take our people's agenda seriously and focus on what truly matters.As an Employee Experience Coordinator, you'll drive HR operational excellence, supporting people services and...


  • San Francisco, Heredia, Costa Rica Kareo A tiempo completo

    About the JobWe are looking for a highly motivated Account Specialist to join our team at Kareo.In this role, you will be responsible for managing customer relationships and driving implementation projects forward.You will work closely with customers to understand their needs and develop tailored onboarding plans.The successful candidate will have experience...


  • San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    **Job Overview**Sgf Global seeks a skilled Enterprise IT Project Coordinator to drive implementation activities and manage communication with departments. Key responsibilities include designing new programs, managing production data, and assisting in resolving issues.**Key Responsibilities:**Design new programs for all implementation activitiesManage all...

  • Project Coordinator Ii

    hace 1 semana


    San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    **Project Coordinator II (Remote)****Heredia, Costa Rica**SGF Global is looking for a Project Coordinator, for IT enterprise in Heredia, Costa Rica.**Overview**:Assists in all phases of the design, test, and implementation process, helping to modify the project scope, identify and troubleshoot problems with implementation or efficiency, perform data analysis...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **Job Summary:**Citi is seeking an experienced Accounting Process Coordinator to join our team. The successful candidate will be responsible for managing the implementation of procedures and development reports.Key Responsibilities:Coordinates and manages the implementation of procedures and development reportsEnsures compliance with key controls for...

  • Accounting Coordinator

    hace 5 días


    San Francisco, Heredia, Costa Rica Costa Rica Marriott Hotel Hacienda Belen A tiempo completo

    **About the Role**Costa Rica Marriott Hotel Hacienda Belen is seeking an experienced Accounting Coordinator to join our finance team. This role will be responsible for providing administrative support to our accounting department, ensuring the accuracy and efficiency of our financial operations.Key Responsibilities:Provide administrative support to the...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi seeks an exceptional Compliance Operations Coordinator to join our team. In this role, you will contribute to the development and implementation of a comprehensive Know Your Client (KYC) program. As an entry-level position, you will participate in AML monitoring, governance, and regulatory reporting activities in collaboration with the Compliance...


  • San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    Job DescriptionWe are seeking a Complex Project Coordinator to lead internal projects with medium to high complexity and risk, provide feedback on projects, and conduct post-project evaluations. This role requires strong project management skills, including planning, execution, and implementation.Key ResponsibilitiesPlan, coordinate, and execute complex...

  • Implementation Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Kareo A tiempo completo

    **About the Position**Kareo is seeking a highly skilled Implementation Manager to join our team. As an Implementation Manager, you will play a critical role in onboarding and supporting our customers during implementations.**Key Responsibilities:**Be the single point of contact owning the customer's success during this critical time in the customer's...

  • Data Services Coordinator

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Unlock the power of data with Experian, the world's leading global information services company. We're proud to have been named one of the 100 Best Companies to work for by FORTUNE and one of the 100 'World's Most Innovative Companies' by Forbes Magazine.In this role, you'll work closely with clients to provide user account maintenance services, serve as a...


  • San Francisco, Heredia, Costa Rica Uber A tiempo completo

    About the Role:We are seeking a highly skilled Operational Strategy Coordinator to join our team. This individual will play a key role in driving business growth and operational efficiencies across various territories.Key responsibilities include:Collaborating with operations teams in Costa Rica, Guatemala, Honduras, and El Salvador to identify opportunities...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Experian Culture">We are committed to creating a workplace where our employees feel valued, respected, and empowered to succeed. Our culture is built on five core values: diversity and inclusion, work-life balance, employee development, collaboration, and recognition.">Job Details">This Strategic Operations Coordinator role will lead programs from initial...


  • San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

    **About the Role**We are seeking a skilled Marketing Insights Coordinator to support the management of our brands and coordinate the implementation and analysis of insights projects.Key Responsibilities:Support in the execution of brand plans, ensuring objectives are achieved in line with IMS and external regulations.Monitor and analyze trade insights,...


  • San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    Role OverviewThis Sales Operations Coordinator position is ideal for a detail-oriented and analytical professional who is passionate about process improvement and customer satisfaction.Key AccountabilitiesSupport the Commercial Group in executing and improving processes to enhance customer experiences and drive operational efficiency.Review and analyze...


  • San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    Job OverviewWe are seeking an HRMS Implementation Specialist to join our team at Moody's. As a specialist, you will be responsible for providing support for existing systems and procedures, assisting in project management, implementation planning, and test approach/test planning.Main ResponsibilitiesAct as a liaison with other teams, internally and...

  • Operations Coordinator

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Stryker Corporation A tiempo completo

    Operations Coordinator Job Summary:We are seeking an experienced Operations Coordinator to join our team. The successful candidate will have excellent communication and organizational skills, with the ability to prioritize tasks and meet deadlines.Key Responsibilities:* Support tactical purchasing activities for assigned portfolio* Develop a supply plan...


  • San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    **Project Coordinator / Project Manager Junior****Scope Service**: Monday - Friday (08:00 - 17:00)Monday - Friday (09:00 - 18:00)**Salary Range**: ¢ 1,000,000.00 CRC - 1,300,000.00**Profile Description**:Project Coordinator/Manager Junior with infrastructure knowledge, as milestones management, programs/projects artifacts, maker-checker process, reporting...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    _The Identity Access Management Project Manager acts as a coordinator for multiple projects with Business, Legal, Security, Infrastructure DevOps and the IAM organizations.Align overall deliverables and implementation timelines.Develop programs to support Equifax's IAM strategies, as well as create and manage long-term goals, including developing operational...