Senior Network Operations Specialist

hace 1 mes


San Francisco, Heredia, Costa Rica Fujitsu A tiempo completo

**Job Overview**

Fujitsu is seeking an experienced Senior Network Operations Specialist to support our hardware operations.

**Estimated Salary Range:** $120,000 - $180,000 per year

Company Overview:

We are a leading provider of IT and telecom solutions. Our team is dedicated to delivering exceptional customer service and supporting our clients' complex infrastructure needs.

Job Description:

This role will involve troubleshooting network issues via telephone while utilizing video conferencing tools. The ideal candidate will have exceptional customer service skills and be able to work in a 24/7 environment, including weekends and holidays.

The successful candidate will be responsible for developing, documenting, and executing validation test plans on hardware, software, plug-ins, and operating systems. They will also perform health checks on all hardware and software components, develop and document automated test scripts in lab and production environments, and perform software and hardware upgrades.

Additional responsibilities include developing and documenting hardware and software baseline configurations, creating MOPs in lab and production environments, and performing hardware and software installations.

Required Skills and Qualifications:

  • 5+ years of experience in telecommunications
  • Flexibility to work any shift, including weekends and holidays
  • Advanced knowledge in network virtualization and cloud technologies
  • Advanced knowledge of fiber optic networking, with emphasis on SONET
  • Advanced knowledge of IP protocols (OSPF, BGP, IS-IS), MPLS, Ethernet, Routing, and Switching
  • Advanced knowledge of telecommunication technologies (SONET, DWDM, OTN)
  • Experience supporting new product deployments, test plan creation, and execution
  • Strong written and verbal communication skills
  • Ability to successfully manage multiple tasks under pressure
  • Detailed analytical abilities and technical writing skills
  • Strong interpersonal skills and experience working with cross-functional teams
  • Fluency in English and Spanish, including reading and writing
  • Ability to travel up to 50% of the time, as needed

Desired Qualifications:

  • Degree in Engineering and 10 years of working experience
  • Intermediate to advanced knowledge of Fujitsu Telecommunication Products
  • Cisco and Juniper Routing/Switching Certifications
  • Comfortable performing product vendor evaluations
  • Advanced knowledge of Orchestrators
  • Experience with server installation and server management
  • Working knowledge of Cisco POD technology (server, switch, router)


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