Senior Operations Support Specialist

hace 4 horas


San Francisco, Heredia, Costa Rica Citi A tiempo completo

At Citi, we are seeking a highly skilled Senior Operations Support Specialist to join our team. This role is responsible for providing top-notch operations support services, including record maintenance, account management, imaging, and opening accounts in coordination with the Operations - Core Team.

About the Role:

This position serves as a liaison between operations staff, relationship managers, project managers, custodians, and clients, providing day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

  • Update help content used by Knowledge Hub end users to service client inquires, as needed
  • Execute work assigned, including annual review certification and change requests
  • Serve as liaison to business for work assignments by asking fact finding questions, following up on open items and helping with content approval
  • Conduct needs assessment and update content or develop content related solutions according to business requirements
  • Research and seek out solutions to inquiries on help content and all other open items related to business
  • Monitor work progression ensuring completion of assignments by requested due date

Qualifications:

  • 0-2 years relevant experience
  • Proficient in Microsoft Office
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
  • Self-motivated and detail oriented
  • Proven organization and time management skills
  • Demonstrated problem-solving and decision-making skills
  • Consistently demonstrates clear and concise written and verbal communication skills

Estimated Salary Range: $60,000 - $80,000 per year, depending on experience.

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package
  • The opportunity to work with a leading global financial institution

Citi is an Equal Opportunity Employer: Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job OverviewWe are seeking a highly skilled Senior Financial Operations Specialist to support the FOAA team in a fast-paced, team-focused environment. This role is responsible for providing financial expertise and analysis to drive business growth and efficiency.Key ResponsibilitiesFinancial Reporting and Analysis: Perform monthly P&L analysis, develop...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job Title:Senior Financial Operations SpecialistCompany Overview:Amazon Support Services Costa Rica Srl, a leading provider of financial services, seeks an experienced Senior Financial Operations Specialist to join our Finops Payments Team in Heredia, Costa Rica.Estimated Salary Range:$55,000 - $65,000 per yearJob Description:The successful candidate will...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the RoleWe are seeking a skilled Senior Finance Operations Specialist to join our team in Costa Rica. This role will be responsible for handling payments to vendors for corporate expenses, employee expenses, and Amazon Web Services.As a key member of our finance team, you will support the procure to pay process, including invoice processing,...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Are you a seasoned professional looking for a new challenge in financial operations? Do you have a knack for managing complex invoices and resolving issues with ease?About the Role:We are seeking a Senior Financial Operations Specialist to join our team at Amazon Support Services Costa Rica Srl. As a key member of our Accounts Payable team, you will play a...


  • San Francisco, Heredia, Costa Rica Baxter A tiempo completo

    **Company Overview:**Baxter, a pioneering healthcare company, is embarking on an exciting journey to separate its ~$5B Kidney Care segment into a standalone entity. Vantive* will build upon Baxter's 70-year legacy in acute therapies and home/in-center dialysis, providing world-class care to patients worldwide.As a Senior Billing Operations Specialist at...


  • San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    Job DescriptionAs a Senior Business Operations Support Specialist at Hewlett Packard, you will play a critical role in managing operational business relationships with large accounts and conducting moderately complex business analysis. Your responsibilities will include resolving operational issues that may require collaboration with cross-organizational...


  • San Francisco, Heredia, Costa Rica Cognizant Technology Solutions A tiempo completo

    Key Responsibilities:As a Senior Financial Operations Specialist at Cognizant Technology Solutions, you will be responsible for ensuring the smooth operation of financial processes, including financial reporting, account reconciliations, and cash management. You will work closely with the finance team to identify and implement process improvements, and...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job OverviewCiti is a leading global financial services company seeking a highly skilled Human Resources Operations Support Specialist to join our team. As an intermediate level position, this role requires providing operations support services, including second-level support for all Learning cases, handling inquiries and escalation, working directly with...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    We are seeking a highly skilled Senior Accounts Payable Specialist to join our team at Amazon Support Services Costa Rica Srl. As an experienced professional in the field, you will be responsible for reconciling and auditing vendor accounts with high complexity, resolving disputes, and partnering with vendors to resolve account statement discrepancies.The...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About the RoleWe are seeking a Claims Support Operations Specialist to join our team at Experian Health.Job OverviewThe Claims Support Operations Specialist will provide support to both Claims and Remit Clearinghouses, working closely with software development teams, customer support, enrollment, and payer services teams to monitor file activity and...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi is seeking a highly organized and detail-oriented HR Operations Support Specialist to join our team. The successful candidate will provide day-to-day operations support in alignment with Citi’s operations support infrastructure and processes.Responsibilities:Support case inquiry management team with case, live agent support and phone.Serve as the...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job OverviewWe are seeking an Operations Support Specialist to join our team. This is an entry-level position responsible for providing operations support services, including record maintenance, account management, and imaging.The successful candidate will serve as a liaison between operations staff, relationship managers, project managers, custodians, and...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    At Citi, we are seeking a skilled Operations Support Specialist to join our team. This role will provide daily operations support services including record maintenance, account management, and liaison between operations staff, relationship managers, and clients.Key Responsibilities:Perform business analysis and documentation of client reports and...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the RoleWe are seeking a skilled Business Finance Operations Specialist to join our team at Amazon Support Services Costa Rica Srl. As a key member of our finance operations team, you will be responsible for ensuring the smooth operation of our financial processes and providing high-quality support to our business stakeholders.


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Operations Support Specialist is an entry-level position at Citi responsible for providing day-to-day operations support services. This role involves record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations - Core Team.**Key Responsibilities:**•...


  • San Francisco, Heredia, Costa Rica Moody's A tiempo completo

    Data Operations SpecialistAt Moody's, we strive to create an inclusive environment where everyone feels welcome to be who they are. As a Senior Data Operations Specialist, you will contribute to the optimization of our North American Data Operations. You will be responsible for ensuring the availability, integrity, and accuracy of data on our flagship...


  • San Francisco, Heredia, Costa Rica Baxter A tiempo completo

    Baxter, a leading global healthcare company, offers an exciting opportunity for an experienced Channel Operations, Sr. Analyst to join its administrative team in Heredia, Costa Rica.This is a role where you can make a meaningful difference in the lives of patients worldwide by driving operational excellence and contributing to the success of our team.The...


  • San Francisco, Heredia, Costa Rica Fujitsu A tiempo completo

    **Job Overview**Fujitsu is seeking an experienced Senior Network Operations Specialist to support our hardware operations.**Estimated Salary Range:** $120,000 - $180,000 per yearCompany Overview:We are a leading provider of IT and telecom solutions. Our team is dedicated to delivering exceptional customer service and supporting our clients' complex...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    We are seeking a highly skilled Risk Operations Specialist to join our team at Experian. This is a permanent home-based role in Costa Rica, with no relocation available.About the RoleThis role will involve working as part of a dynamic team to support Experian Consumer Services by providing expert analysis and data-driven insights to inform business...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Job Title: Senior Operations ManagerWe are seeking an experienced Senior Operations Manager to join our team in San Jose to develop, manage, and support a large team of direct and indirect reports to support our speech and language technology.Key Responsibilities:Manage day-to-day operations of a team of Operations Managers, Team managers and Data associates...