Cloud Support Specialist

hace 5 días


San José, San José, Costa Rica Akamai A tiempo completo

**Transforming the Way We Connect**

We're looking for a Cloud Support Specialist to join our global technical support team. As a key member of our team, you'll be responsible for collaborating with top clients, troubleshooting complex web and networking issues, and working closely with cross-functional teams to coordinate problem resolution.

This role requires a strong understanding of internet and IP networks, DNS, routing, and communication protocols such as HTTP, TCP, or UDP. You should have experience with web programming languages like HTML, Java Script, and ASP, as well as experience in DevOps environments with a focus on CLI and API.

In this role, you'll also provide technical solutions and support to enterprise Business-to-Business (B2B) customers, showing tenacity to continuously learn and grow skillsets.

At Akamai, we believe that people-centricity is at the forefront of everything we do. If you're passionate about solving complex technical problems, enjoy working independently and collaboratively with stakeholders, and are excited about making a meaningful difference, then we'd love to hear from you



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