Sales Process Coordinator
hace 3 semanas
Syniverse is the world’s most connected company, driving innovation and growth through its global network.
Job SummaryWe are seeking a highly skilled Sales Process Administrator to join our team. As a key member of our sales process, you will work closely with our sales team and multiple stakeholders to drive deals through our automated Opportunity-to-Cash system.
Key Responsibilities:- Reduce cycle time of deals from opportunity to execution
- Generate reports and monitor deals in the system, notifying stakeholders to avoid or resolve delays
- Complete administrative tasks in the system, such as termination requests and generating new billing IDs
- Drive deal closure through proactive support, guidance, and effective communication to the sales team
- Provide assistance and troubleshooting to resolve open issues for the sales team
- Be the point of contact for internal deal resolution on behalf of the sales organization
- Gather sales and cross-functional feedback to assist in continuous improvement and enhancement of business processes to drive efficiency across the sales team
- Help train and educate the Sales team on processes and constructs
- Evaluate and improve Deal Desk business practices to increase efficiency of Sales and the Deal Desk
- Bachelor's Degree or equivalent work experience
- Sales or Sales Support experience preferred
- Strong verbal and written communication skills
- Able to manage multiple priorities based on changing business needs
- Able to work in a team-based, fast-paced environment
- Analytical, problem-solving and organizational skills to interpret a situation and move towards solution recommendation
- Able to maintain a customer-centric attitude and work well in a collaborative, fast-paced environment
- Total compensation package
- Flexible/remote work options
- Inclusive, collaborative, and transparent organizational culture
- Diversity, equity, and inclusion among employees
Estimated salary: $65,000 - $85,000 per year, depending on location and experience.
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