Sr. Analyst Contracts Commercial Operations Specialist

hace 4 semanas


San Francisco, Heredia, Costa Rica Baxter A tiempo completo

About the Role

We are seeking a highly skilled Sr. Analyst Contracts Commercial Operations to join our team at Baxter. This key role is responsible for determining, reconciling, analyzing, and performing settlements for executed agreements with incentives payable between Baxter Healthcare Corp. and our customers.

Key Responsibilities

  • Process monthly Failure to Supply requests received
  • Perform payment process analysis and execution of payment files as per contract language for incentives, rebates, or fees
  • Support product launches, resigns, and other activities
  • Audit contracts to ensure set-ups are correct
  • Approve contracts set-ups and contract/amendment drafts
  • Provide monthly metrics for the department
  • Creation and maintenance of SOPs
  • Contact on escalated issues within the team and resolution supporter
  • Main contact on corporate audit requests
  • One-on-one approval in BAM for all processes
  • Contracts supervisor backup and project initiatives supporter
  • Analyze, research, make recommendations, and implement solutions for business issues and opportunities
  • Collaborate on quality assurance contracts processes to ensure and provide feedback improvements within the team
  • Serve as SME on planning and execution, process documentation, training, go-live, support, and stabilization as needed
  • Keep open communication with team members and the leadership team
  • Provide outstanding customer service to internal and external customers

Requirements

  • Bachelor's degree in Business Administration or a similar field
  • Demonstration of key finance competencies and qualifications
  • Fully bilingual (English/Spanish) as a requirement
  • Excel proficiency (Intermediate/Advanced)
  • Experience in AS400, ERP (JDE Oracle Version)
  • Strong analytical and problem-solving skills
  • Customer focus
  • Collaboration and teamwork
  • Strong attention to detail skills


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