International Support Coordinator

hace 2 meses


Alajuela, Alajuela, Costa Rica Simpson Housing A tiempo completo

Simpson Housing is seeking a highly skilled and motivated International Support Coordinator to join our team. As a key member of our operations department, you will play a critical role in ensuring the smooth execution of our international logistics operations.

Key Responsibilities:

  • Comply with company standards and procedures to ensure efficient and effective operations.
  • Provide tracking and follow-up on shipments, ensuring timely delivery and resolution of any issues.
  • Verify that shipments meet quality and compliance standards, including accurate completion of all required fields in our cargo management system.
  • Maintain accurate and up-to-date records in our cargo management system.
  • Manage a positive and productive work environment, ensuring a high level of customer satisfaction.
  • Develop and maintain effective relationships with internal and external stakeholders, including customers, carriers, and agents.
  • Work efficiently and effectively to meet deadlines and achieve goals.
  • Report any issues or concerns to management promptly.
  • Prepare and maintain accurate customer reports and documentation.
  • Responsible for creating and maintaining accurate files in our cargo management system.

    Requirements:

    • 1 year of experience in international import/export forwarding.
    • Cargo management system experience is a plus.

    Desired Skills and Abilities:

    • College degree in a relevant field.
    • Strong analytical and problem-solving skills.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong attention to detail and organizational skills.
    • Ability to work independently and as part of a team.
    • High level of integrity and ethics.
    • Ability to learn and adapt quickly to new systems and processes.
    • Strong customer service skills.
    • Ability to build and maintain relationships with internal and external stakeholders.

      Simpson Housing is an equal opportunity employer and values diversity in the workplace. We are committed to creating a positive and inclusive work environment that supports the growth and development of our employees.



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