Operations Support Specialist

hace 4 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo
About the Role

The Ops Support Analyst 1 is an entry-level position responsible for providing operations support services, including record documentation maintenance, storage and retrieval of records, account maintenance, imaging and opening of accounts in coordination with the Operations Core Team. This role serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.

Key Responsibilities:

  • Perform business analysis and documentation of current and future state of Client Reports and Advices (client communication letters, notices and confirms)
  • Provide regular status updates for all project participants and create presentations for steering committee updates
  • Work with Legal & Compliance teams to obtain sign-off on regulatory business requirements
  • Serve as primary liaison between key business stakeholders and technology, recommending business priorities by advising on options, risks, costs, prioritizations and delivery timelines
  • Create and facilitate training sessions, webcast demos and write User Acceptance Test scripts and business scenarios against specified requirements
  • Create, manage and maintain project plans and act as project manager for follow-ups across various departments
  • Work on multiple projects in parallel focusing on continued delivery of regulatory client deliverables such as legal statements/performance reporting/advices/letters/notices

Qualifications and Requirements:

  • Previous relevant experience preferred
  • Proficient in Microsoft Office
  • General knowledge of client reporting across industry and competitors
  • Working knowledge of SQL environments and database queries
  • Proven organization and time management skills
  • Demonstrated problem-solving and decision-making skills
  • Consistently demonstrates clear and concise written and verbal communication skills

Compensation and Benefits:

We offer a competitive salary range of $60,000 - $80,000 per year, depending on qualifications and experience. Additionally, Citi provides a comprehensive benefits package, including medical, dental and vision insurance, 401(k) matching, paid time off and opportunities for career growth and development.

How to Apply:

If you are a motivated and detail-oriented individual looking to start your career in operations support, please submit your application, including your resume and cover letter, through our website.



  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About the RoleAt Citi, we are seeking an Operations Support Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of our day-to-day operations.The ideal candidate will have a strong background in operations support and be able to effectively manage multiple tasks and priorities in...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job OverviewWe are seeking a skilled Technical Operations Support Specialist to join our team at Citi. This is an exciting opportunity for individuals who enjoy working in operations support and want to contribute to the success of a global financial institution.


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi is seeking a highly organized and detail-oriented HR Operations Support Specialist to join our team. The successful candidate will provide day-to-day operations support in alignment with Citi’s operations support infrastructure and processes.Responsibilities:Support case inquiry management team with case, live agent support and phone.Serve as the...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    About the RoleWe are seeking a highly skilled Financial Operations Specialist to join our team at Amazon Support Services Costa Rica Srl - B20.


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    At Citi, we are seeking a skilled Operations Support Specialist to join our team. This role will provide daily operations support services including record maintenance, account management, and liaison between operations staff, relationship managers, and clients.Key Responsibilities:Perform business analysis and documentation of client reports and...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the RoleWe are seeking a skilled Business Finance Operations Specialist to join our team at Amazon Support Services Costa Rica Srl. As a key member of our finance operations team, you will be responsible for ensuring the smooth operation of our financial processes and providing high-quality support to our business stakeholders.


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    This is a role on the Talent and Learning Shared Services team at Citi.The Learning Systems Operations Support Specialist provides intermediate-level support services, including implementation of new tools, upgrade and sprint cycle testing, production support, and cross-border data clearance assistance.The specialist serves as a liaison between operations...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    We are seeking an experienced Technical Support Specialist to join our Infrastructure and Operations team at Auxis. This is a customer-facing role that requires strong technical skills, excellent communication abilities, and a passion for delivering high-quality support.


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi is seeking an Operations Support Specialist to join its HRSS Operations team. This role will provide operations support services, including record maintenance, storage and retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations Core Team.The successful candidate will serve as the liaison between...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    At Citi, we are seeking a highly skilled Senior Operations Support Specialist to join our team. This role is responsible for providing top-notch operations support services, including record maintenance, account management, imaging, and opening accounts in coordination with the Operations - Core Team.About the Role:This position serves as a liaison between...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi is an equal opportunity and affirmative action employer. We invite all qualified interested applicants to apply for career opportunities.The estimated salary range for this position is between $70,000 - $100,000 per year, depending on location and experience.Job DescriptionAs an HR Operations Support Specialist, you will provide day-to-day operations...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    We are seeking a skilled Financial Operations Specialist to join our team at Amazon Support Services Costa Rica Srl. As an experienced professional in finance operations, you will play a key role in optimizing the payments process and ensuring seamless interactions with vendors.Estimated Salary: $45,000 - $60,000 per yearCompany OverviewAmazon Support...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job OverviewWe are seeking a highly skilled Senior Financial Operations Specialist to support the FOAA team in a fast-paced, team-focused environment. This role is responsible for providing financial expertise and analysis to drive business growth and efficiency.Key ResponsibilitiesFinancial Reporting and Analysis: Perform monthly P&L analysis, develop...

  • HR Operations Specialist

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completo

    Job Title: HR Operations SpecialistAbout Us: At Infotree Global Solutions, we are seeking a highly skilled HR Operations Specialist to join our team. The ideal candidate will have a strong background in human resources and experience with recruitment operations.About the Role: As an HR Operations Specialist, you will be responsible for conducting full...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job Title:Senior Financial Operations SpecialistCompany Overview:Amazon Support Services Costa Rica Srl, a leading provider of financial services, seeks an experienced Senior Financial Operations Specialist to join our Finops Payments Team in Heredia, Costa Rica.Estimated Salary Range:$55,000 - $65,000 per yearJob Description:The successful candidate will...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About Sales Operations Specialist RoleThe Sales Operations Specialist will partner closely with sales, marketing and client services to support a variety of initiatives that drive the sales process. This role will focus on improving the performance of a B2B sales organization by ensuring high standards of data quality in Salesforce.Key...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    ​About this roleThis is a challenging opportunity for an experienced Operations Leader to join our SJO Support Operations team in Costa Rica. As a key member of our team, you will be responsible for leading a team of L4 managers, L3 and L4 investigators, and will play a critical role in ensuring the smooth operation of our supply chain.Key...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    A highly skilled and detail-oriented Senior Financial Operations Specialist is required to join our team at Amazon Support Services Costa Rica Srl. In this role, you will be responsible for reconciling, auditing, and monitoring vendor accounts with low complexity, ensuring timely transaction processing and compliance with local regulations.The ideal...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job SummaryCiti is seeking a highly skilled Strategic Payroll Operations Specialist to join our team. As a key member of the payroll operations organization, you will be responsible for performing business analysis support and creating documentation of internal procedures.Responsibilities


  • San Francisco, Heredia, Costa Rica Jll A tiempo completo

    We are seeking an Events Operations Specialist to join our team. This role will work closely with internal vendors and key stakeholders to facilitate and support local Amazon events taking place in key buildings within Amazon corporate offices.As an Events Operations Specialist, you will be responsible for the coordination of resources to ensure spaces are...