Digital Transformation Leader for Optimized Dentistry Solutions

hace 2 meses


San José, San José, Costa Rica Straumann Group A tiempo completo

About Straumann Group

A global leader in innovative dentistry solutions, we unite international brands that stand for excellence and quality. Our products and services are available worldwide.

Headquartered in Basel, Switzerland, our company employs over 12,000 people globally, with a presence in more than 100 countries. We prioritize uncompromising quality, making enhanced dental healthcare accessible to customers worldwide.

In 2017, we expanded into the market for Clear Aligner, enhancing our strategy as a leading provider of esthetic dentistry solutions. Our acquisition of ClearCorrect provided us with cutting-edge technology and expertise in orthodontics.

Our greatest asset is our people; they drive high performance and sustainable success. We foster a culture that builds trust, collaboration, diversity, change, agility, learning, and innovation.

About the Role

This position drives results by optimizing digital workflow processes and Customer Success partner teams to deliver best-in-class products with a seamless customer experience.

Key Responsibilities

  • Lead multiple digital plan and design facilities
  • Elevate consistency and alignment of current workflow processes and established standard operating procedures, protocols, and preferences
  • Streamline the digital setups process across all facilities
  • Develop a roadmap to continuously assess and optimize processes, procedures, and outcomes
  • Partner with the Head of Quality to inspect outcomes of proposed changes to setups
  • Collaborate with the Training and Education Manager to deploy clinical protocols
  • Ensure adherence of the training curriculum to all technicians
  • Cultivate alignment, collaboration, and partnership with all functional departments within the organization
  • Focus on progressive improvement of KPIs by setting incremental, achievable targets

Estimated Salary: $150,000 - $180,000 per year, depending on qualifications and location.

Requirements:

  • 5-8 years of leadership experience in an equivalent role
  • Bachelor's degree in Science, Engineering, Business, or a related field (Masters preferred)
  • Dental lab technician certification desired
  • Experience with 3D modeling required
  • Strong multi-tasking and collaboration skills


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