Renewal and Growth Specialist

hace 1 semana


San José, San José, Costa Rica Cisco Systems A tiempo completo
About the Role

We are looking for a Renewal and Growth Specialist to join our Digital Experience team in the Americas. In this role, you will be responsible for driving the growth and renewal of our recurring revenue offerings, working closely with cross-functional teams, including Sales, channel partners, and CX Renewals.

Your key responsibilities will include providing exceptional customer experiences, responding to digital engagements, and using customer insights to drive growth and upsell opportunities. You will also need to develop and maintain relationships with customers and partners, and stay up-to-date with industry trends and developments.

Requirements for this role include a Bachelor's degree in Business, Marketing, or a related field, and a background in renewals and knowledge of Cisco's services, tools, and route to market. Strong communication and interpersonal skills are also essential, as well as proficiency in Microsoft Office applications.



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