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Client Solutions Specialist
hace 1 semana
If you're a motivated and results-driven individual who is passionate about delivering exceptional service, we want to hear from you. As a Client Solutions Specialist at Equifax, you'll play a critical part in helping consumers/members on their credit files by providing solutions to their problems.
About the PositionThis role involves working closely with clients to understand their needs and develop effective solutions. You'll also be responsible for managing sales over the phone, handling requests and general questions, and sharing resolution details with clients and team.
Key Responsibilities- Develop and implement effective solutions to client problems
- Manage sales over the phone and educate clients on their commercial credit files
- Handle requests and answer general questions
- Share resolution details with clients and team
- Provide feedback to the manager on required process and program changes to ensure customer satisfaction
- English and French B2 or superior
- Typing at least 25 wpm
We offer a comprehensive compensation and benefits package, including comprehensive health coverage, life insurance, and access to our state-of-the-art gym facilities. You'll also have the opportunity to grow your career through our online learning platform with guided career tracks.
