Client Implementation Specialist

hace 12 horas

Heredia, Costa Rica Experian A tiempo completo

Company Description

Experian is the world's leading global information services company.
During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.
We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
As the world's leading repository of consumer credit data, Experian is transforming data into solutions that facilitate transactions, ensure financial safety and improve the financial lives of millions of consumers around the world.
We have been named by Forbes magazine as one of the "World's Most Innovative Companies" and ranked on Fortune's Best Companies to work for.
**Job Description**:
**What you'll be doing**

The Experian Partner Solutions Client Technical Implementation team within the Experian Consumer Services business is seeking a talented Client Technical Implementation and Test Specialist to join our team.
This role will work closely with all departments to test new product releases from end to end.
Additionally, assessing the ability to rollout the new feature/function against current client implementations, validate bugs, and document process.
**Primary Responsibilities**
- Understand the business and work with the other parts of the organization to complete projects in a timely and efficient manner.
- Learn the platform, eventually becoming a SME for all new product configurations and client implementations.
- Document bugs with steps to reproduce and work with engineering teams for reproduction of the issues and test the bug fixes in UAT.
- Communicate test plan, timeline and other relevant information to the internal and external stakeholders.
- Participate actively in release review meetings conducted by the engineering teams.
- Contribute to team success by continually striving for improvements in process, documentation, and knowledge transfer.
**Qualifications**:

- Minimum of 3 years of experience in software testing, quality assurance and/or UAT
- Proficient in HTML, CSS, and JavaScript
- A good understanding of the Software Development Life Cycle (SDLC)
- Experience using Microsoft Office Suite (Word, Excel, PowerPoint)
- Proficient in writing SQL scripts for running queries to collect data for testing and analysis.
- Proficient in change management software tools/suites (Atlassian JIRA, Confluence)
- Must possess strong analytical and problem-solving capabilities.
- Must be able to execute all tasks with exceptional attention to detail.
- Must have excellent written and verbal communication skills.
- Ability to analyze risk and work with stakeholders on mitigation plans.
- Curious to learn new things, and ability to work in a fast-paced environment.
Additional Information

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer.
Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.
We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow.
We value the uniqueness of every individual and want you to bring your whole, authentic self to work.
For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._

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