Patient Contract Coordinator

hace 4 días

Alajuela, Alajuela, Costa Rica 3M A tiempo completo

Job Overview

The Patient Contact Analyst position at 3M is a dynamic opportunity for individuals who excel in customer service and communication.

This role requires strong analytical skills, the ability to multitask, and excellent typing skills.

Key Responsibilities:

  • Schedule delivery and return of rental units within established timelines
  • Coordinate with internal and external customers for delivery and return
  • Identify additional contact numbers when necessary
  • Maintain assigned worklist in a timely and efficient manner
  • Perform additional duties at a higher skill level to complete attempts on worklists
  • Review all work queues to ensure orders are being worked timely and properly

Requirements:

  • At least one year of customer service experience
  • High School Diploma or equivalent
  • Advanced English level (C1)
  • Capable of multitasking and toggling through multiple systems
  • Strong typing skills
  • Flexible and adaptable schedule and workflow processes
  • Effective verbal and written communication skills
  • Able to maintain confidentiality and exercise discretion in business dealings

Benefits:

  • Competitive pay and benefits package
  • Opportunities for growth and professional development

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