Virtual Support Specialist
hace 7 días
Job Overview
As a Virtual Assistant at Valuable Recruitment, you will play a crucial role in ensuring seamless communication with customers and resolving their queries efficiently. This position requires strong organizational skills, attention to detail, and excellent communication abilities.
Your Key Responsibilities:
- Communicate effectively with customers via Slack or ClickUp
- Provide prompt responses to customer inquiries and concerns
- Collaborate with the team to resolve customer issues and improve overall customer satisfaction
- Perform administrative tasks to support the team's operations
- Organize and maintain accurate customer databases
Requirements:
- Proven experience as a virtual assistant or similar role
- Strong technical skills, including proficiency in Microsoft Office Suite (Word, PowerPoint, and Excel) and cloud services
- Excellent time management and organizational skills
- Ability to work independently with minimal supervision
- Strong verbal and written communication skills
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