Remote Virtual Office Support Engineer I

hace 7 días


San José, San José, Costa Rica Emerson A tiempo completo

Responsibilities
- Actively participates in a variety of activities of the daily operation, by providing Tier 1 support with assistance as required
- Participates in the execution of low complexity internal tasks and duties
- Participates in the execution of low to medium complexity troubleshooting following documented standards
- Participates and observes interactions and troubleshooting with internal and external customers
- Examples of activities:

- Deployment of systems in a virtual environment

Basic Qualifications
- Bachelor's degree in Information Technology, Engineering, or equivalent experience level in related field.
- 0-2 years' experience in:

- VMware vSphere and VCenter
- MS Windows server OS
- Deployment of virtual machines in a large virtual environment
- Networking (certifications desirable)
- Excellent verbal and written communication skills in English.
Preferred Qualifications
- Knowledge of:

- vRealize Operations Manager
- Experience with Dell enterprise hardware
- Datacenter Operations
- ISO 27001 Information Security Management System
- Experience using MS Office, SharePoint and Teams
- Familiar with Emerson Automation Solutions products, processes and standards



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