Cloud-Based Communication and Collaboration Specialist

hace 5 días


San Francisco, Heredia, Costa Rica Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completo

**The Importance of Collaboration**

In today's fast-paced business world, effective communication and collaboration are crucial for success.

The O365 Collaboration Services Administrator plays a critical role in ensuring seamless communication and collaboration among team members and stakeholders.

With expertise in Microsoft Office 365 and other collaboration technologies, this individual will provide top-notch support and ensure the customer's collaboration environment is running smoothly.

**Key Responsibilities**

  • Provide expert-level support for communication and collaboration technologies.
  • Maintain the customer's collaboration environment in a healthy state.
  • Take proactive measures to prevent incidents and implement a positive compliance posture.
  • Collaborate with vendors on escalations and seek closure on issues.
  • Participate in the timely resolution of major incidents in the customer's collaboration environment.

**Requirements**

  • Strong knowledge of collaboration technologies, including Microsoft Office 365 and its on-premise components.
  • Experience with On-Premise Active Directory or Azure Active Directory.
  • Understanding of Microsoft Security Products, such as Enterprise Mobility + Security.
  • Scripting skills using PowerShell.
  • Effective communication skills (written and oral).

**Preferred Qualifications**

  • Certifications in MCSA/MCSE: Exchange 2010/2013/2016/O365.

**Education and Experience**

  • High School Diploma/GED.
  • Associate's Degree/College Diploma (preferred).

**Benefits and Opportunities**

Kyndryl offers a dynamic work environment that fosters growth and development.

We prioritize diversity, equity, and inclusion, creating a workplace where everyone feels valued and empowered.

**Job Details**

Primary Job Category: Technical Specialist.

Role (Job Role): Systems Management Specialist.

Employment Type: Full-Time.

Contract Type: Regular.

Position Type: Early Professional.

Travel Required: No.

Company: Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada.

Is this role commissionable / sales incentive based position: No.



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