Cloud-Based Communication and Collaboration Specialist
hace 5 días
**The Importance of Collaboration**
In today's fast-paced business world, effective communication and collaboration are crucial for success.
The O365 Collaboration Services Administrator plays a critical role in ensuring seamless communication and collaboration among team members and stakeholders.
With expertise in Microsoft Office 365 and other collaboration technologies, this individual will provide top-notch support and ensure the customer's collaboration environment is running smoothly.
**Key Responsibilities**
- Provide expert-level support for communication and collaboration technologies.
- Maintain the customer's collaboration environment in a healthy state.
- Take proactive measures to prevent incidents and implement a positive compliance posture.
- Collaborate with vendors on escalations and seek closure on issues.
- Participate in the timely resolution of major incidents in the customer's collaboration environment.
**Requirements**
- Strong knowledge of collaboration technologies, including Microsoft Office 365 and its on-premise components.
- Experience with On-Premise Active Directory or Azure Active Directory.
- Understanding of Microsoft Security Products, such as Enterprise Mobility + Security.
- Scripting skills using PowerShell.
- Effective communication skills (written and oral).
**Preferred Qualifications**
- Certifications in MCSA/MCSE: Exchange 2010/2013/2016/O365.
**Education and Experience**
- High School Diploma/GED.
- Associate's Degree/College Diploma (preferred).
**Benefits and Opportunities**
Kyndryl offers a dynamic work environment that fosters growth and development.
We prioritize diversity, equity, and inclusion, creating a workplace where everyone feels valued and empowered.
**Job Details**
Primary Job Category: Technical Specialist.
Role (Job Role): Systems Management Specialist.
Employment Type: Full-Time.
Contract Type: Regular.
Position Type: Early Professional.
Travel Required: No.
Company: Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada.
Is this role commissionable / sales incentive based position: No.
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