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Customer Experience Representative

hace 1 semana


Alajuela, Alajuela, Costa Rica Marriott Worldwide A tiempo completo

**About the Job**

We are seeking a skilled Guest Experience Expert to join our team. As a key member of our Rooms & Guest Services Operations, you will be responsible for delivering outstanding service to our guests, ensuring their stay with us is memorable and unique.

**Responsibilities:**

  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and share the highlights of the local area with guests.
  • Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area.

**Requirements:**

  • You must be able to work independently and as part of a team.
  • Excellent communication and interpersonal skills are essential.
  • You should be able to lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and 100 pounds with assistance.