Empleos actuales relacionados con Inbound Call Representative - Alajuela, Alajuela - Solventum

  • Customer Support Representative

    hace 3 semanas

    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    3M is looking for passionate and driven **Customer Support Representatives **to provide customer support for the Tier 1 Omni-Channel Support Global Service Center team in Costa Rica in building a collaborative and innovative culture.Are you ready to be a part of what's next?**Responsibilities will include, but not be limited to the following**:- Shares 3M...

  • Sales Support Representative

    hace 3 semanas

    Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    **Job Description**:Sales Support Representative (Solventum)3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives.As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and...

  • Sales Support Representative

    hace 3 semanas

    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:3M is seeking a Sales Support Representative for Sample Center LATAM Team region located in San Jose, Costa Rica.Job Summary:The person hired for the position of Sales Support Representative will handle varied internal customer transactions; customer sample order management (entry, inventory, documentation, others) and servicing customer...

  • Business Development Representative

    hace 4 semanas

    Alajuela, Alajuela, Costa Rica Autodesk A tiempo completo

    Job Requisition ID #- 24WD75897Position OverviewAutodesk is disrupting the Design and Manufacturing Industry with Fusion, the only cloud-based solution that offers a complete workflow integrating conceptual design, engineering, and manufacturing.You will report to the Manager of Business Development and work hybrid/remote in the Costa Rica office.The Fusion...

  • Help

    hace 2 semanas

    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:Collaborate with innovative 3Mers around the worldAs 3M Help you will play a key role providing customer support for the Tier 1 Phone Support Global Service Center team in Costa Rica building a collaborative and innovative culture.The impact you will make in this role- You will handle a variety of corporate support inbound inquiries...

  • Cr Cs Team Qa Specialist

    hace 15 horas

    Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completo

    Job Type: Full-Time Overview:We're SmileDirectClub, and we believe everyone deserves a smile they'll love.We also believe that you deserve a job you'll love.Good thing you found us, and we found you.At SmileDirectClub, we're all about empowering transformation.We want people to become more confident in how they look, how they feel, and how they think.So...

  • Customer Support Specialist I-

    hace 4 semanas

    Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    **Job Description**:Customer Support Specialist I-Solventum3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives.As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and...

  • Bilingual Customer Support Specialist I-

    hace 4 semanas

    Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    **Job Description**:Customer Support Specialist I-Solventum3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives.As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and...

  • Bilingual Customer Service

    hace 2 días

    Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    **Job Description**:Bilingual Customer Service-Solventum3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives.As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data...

  • Controlled Environment, Regio Sales Manager For

    hace 2 semanas

    Alajuela, Alajuela, Costa Rica Freudenberg Medical Srl. A tiempo completo

    Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations.Together with our partners, customers and the world of science, we develop leading-edge technologies, and excellent products, solutions and services for 40 market segments.The Freudenberg Group employs some 50,000 people in 60...

  • Inside Sales Representative

    hace 2 semanas

    Alajuela, Costa Rica BetterWho A tiempo completo

    **_Responsibilities: _** - Maintaining long-lasting relationships with existing customers through exceptional after-sales service. - Outbound Sales Calls - Inbound Sales Calls - Tracking of our Progress towards Sales Goals and Reporting - CRM Management - Send out Client Contracts for Signature - Onboard New Clients with Excellent Customer Experience -...

  • Senior Sales Representative

    hace 2 semanas

    Alajuela, Costa Rica Freudenberg Medical srl. A tiempo completo

    Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations. Together with our partners, customers and the world of science, we develop leading-edge technologies, and excellent products, solutions and services for 40 market segments. The Freudenberg Group employs some 50,000 people in 60...

  • Patient Contact Representative

    hace 4 semanas

    Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:- 3M is looking for passionate and driven Patient Contact Analyst.Are you ready to be a part of what's next?- This position is responsible for scheduling the return of the 3M KCI rental products and completion of the Welcome Calls.PRIMARY DUTIES/RESPONSIBILITIES:- Obtain the return of rental unit from patients/customers within 60 days of...

  • Cr Cs Team QA Specialist

    hace 3 semanas

    Alajuela, Costa Rica SmileDirectClub A tiempo completo

    Job Type: Full-Time Overview: We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they...

  • Territory Manager in Training

    hace 2 semanas

    Alajuela, Costa Rica Ecolab A tiempo completo

    Join Ecolab’s sales team as a **Sales Representative -Territory Manager in Training located in Costa Rica.** This outside sales opportunity is within our industry leading Institutional division, which offers comprehensive chemical products and solutions to meet the needs of customers across the foodservice and hospitality industries. After completing an...

  • Channel Inside Sales Representative- Safety And

    hace 4 semanas

    Alajuela, Costa Rica 3M A tiempo completo

    **Primary Responsibilities **include but are not limited to the following:- Responsible to have clarity about Current state of its distributors, related to Sell in, Sell out, AR, Inventories, Marketing Campaigns and Sales Forecast- Management of the sales flow based on the Demand Generation Team- Lead the channel demand generation, understand types of...

  • Controlled Environment, Regio Sales Manager for

    hace 3 semanas

    Alajuela, Costa Rica Freudenberg Medical srl. A tiempo completo

    Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations. Together with our partners, customers and the world of science, we develop leading-edge technologies, and excellent products, solutions and services for 40 market segments. The Freudenberg Group employs some 50,000 people in 60...

Inbound Call Representative

hace 1 semana

Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

**Company Overview:**

Solventum is a leading provider of innovative healthcare solutions that enable better, smarter, safer healthcare to improve lives. Our mission is to pioneer game-changing innovations at the intersection of health, material and data science.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. At Solventum, we never stop solving for you.

Job Description:

This role involves handling inbound inquiries of moderate scope and complexity within customer service areas, such as Account Management, Upselling, Customer Issue Resolution, Customer Inquiry Support, Customer Service Analytics.

You will interact with individuals such as patients, family members, physicians, skilled nursing facilities, and other healthcare professionals, enhancing our customers experience with their healthcare needs.

Responsibilities:

  • Handle incoming calls from customers to assist them with open orders and other tasks.
  • Analyze callers' requests using critical thinking to determine next steps.
  • Determine the best solution for our customers based on guidelines and expertise.
  • Support other workstreams within the organization by providing corresponding information to callers or redirecting to the correct team.

Requirements:

  • High School Diploma or equivalent.
  • Advanced English (oral and written) C1.
  • Flexible & Adaptable - with schedule, workflow processes and priorities.
  • Positive customer service and team-oriented attitude.