Business Operations Manager

hace 13 horas


San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

Company Overview:

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We are ServiceNow, a technology company that makes the world work for everyone. Our mission is to help organizations achieve their goals by providing innovative solutions and exceptional customer service.

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About the Role:

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We are seeking a highly skilled Business Operations Manager to join our Strategic Operations team. As a key member of this team, you will be responsible for planning, running, and scaling strategic initiatives across the organization.

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Key Responsibilities:

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  • Lead and manage strategic programs and projects from concept through planning, execution, delivery, and adoption">
  • Iterate and execute on annual planning processes in partnership with cross-functional teams">
  • Improve operational excellence by identifying and executing initiatives that create efficiency and remove obstacles">
  • Develop robust analysis and business cases to support strategic initiatives">
  • Establish tracking and planning tools and mechanisms as needed">
  • Collaborate to deploy technology and automate key processes">
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Requirements:

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  • 7+ years of experience in portfolio management, program management, planning, or strategy">
  • 4+ years of experience working in a global technology company or management consulting firm">
  • Bachelor's degree in business, finance, economics, engineering, mathematics, statistics, or related field; MBA or other advanced degree preferred">
  • Demonstrated success managing large, complex projects and collaborating across all levels of an organization">
  • Strategy & planning experience with a focus on operational excellence">
  • Strong financial acumen with experience building financial models">
  • Experience delivering results in complex business landscapes">
  • Effective communicator able to convey complex ideas in a clear and concise manner">
  • Self-starter with strong leadership skills and ability to multitask in fast-paced environments">
  • Expert skills in Microsoft Office suite (especially Excel and PowerPoint)">
  • Knowledge of enterprise software and SaaS industry">
  • Excellent English skills required">
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What We Offer:

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  • A dynamic and supportive work environment">
  • The opportunity to work with a talented team of professionals">
  • Competitive salary and benefits package">
  • Ongoing training and development opportunities">
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About Us:

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ServiceNow is an Equal Employment Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other protected category under applicable law.

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We are proud to be one of Fortune 100 Best Companies to Work For and World's Most Admired Companies.



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