Senior Client Service Expert

hace 2 días


San José, San José, Costa Rica Convera A tiempo completo

Senior Client Service Expert

We are seeking an experienced Senior Client Service Expert to join our team. As a key member of our Senior Client Services team, you will play a vital role in ensuring our clients receive exceptional service and support.

Key Responsibilities:

  • Lead the team in delivering exceptional client service and support
  • Train and coach junior colleagues
  • Deputize for the Team Leader in their absence
  • Collaborate with other Middle Office teams to coordinate resource levels and cross-training opportunities

Requirements:

  • High School / University Diploma or equivalent level of qualification
  • Minimum 3 years' experience in a client-facing role
  • Familiarity with financial services industry

About Us:

We are Convera, the largest non-bank B2B cross-border payments company in the world. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work.



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