Senior Client Service Expert
hace 2 días
Senior Client Service Expert
We are seeking an experienced Senior Client Service Expert to join our team. As a key member of our Senior Client Services team, you will play a vital role in ensuring our clients receive exceptional service and support.
Key Responsibilities:
- Lead the team in delivering exceptional client service and support
- Train and coach junior colleagues
- Deputize for the Team Leader in their absence
- Collaborate with other Middle Office teams to coordinate resource levels and cross-training opportunities
Requirements:
- High School / University Diploma or equivalent level of qualification
- Minimum 3 years' experience in a client-facing role
- Familiarity with financial services industry
About Us:
We are Convera, the largest non-bank B2B cross-border payments company in the world. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work.
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